“I would have rated it VERY GOOD. The only reason I didn't is when I saved my design and came back by clicking the finish design email I went straight to my design. When I logged in to my account from that page. It takes me back to the beginning of the process and I have to go back to the email and click finish my design to get to my design once I've logged in. It would be better if I could click "finish my design" go to the design page and be able to log into my account and remain on the design page.”
“Once I was connected to a sales representative, I was happy with the service. However, it was a R-E-A-L-L-Y long wait (more than an hour!) before someone picked up the phone. Not so good when you need help right away.”
