“Item of bad quality and over priced, not enough information about returns, but after giving them a call, they were polite and helpful. The refund was in my account in a few days.”
Thank you for your feedback Sonia. We've recently re-launched the website and will continue to make improvements - we will certainly take on board your comments around making the returns easier to find. Sorry that you weren't happy with your item on this occasion and we welcome feedback on this too as we always work hard with our suppliers to review the quality of the products we sell.