“It’s been hard locating emails, and the process is taking quite a long time. I have ordered new putty for redos, but it’s not the experience I was expecting. Hoping the finished product will make it worth it!”
“I uploaded my impressions last week. However, I have no one has responded. I sent a follow-up text and email but have not received a response. I thought the company was reputable but apparently not.”
“It has been extremely difficult to get “approved” impressions. Had I known it was this difficult, I would not have ordered it at this point, I have spent more money than I expected and had to buy two additional sets of putty and still don’t have an approved impression. This process has gone on over a month. I was going to pay additional money to schedule the appt for help with this, but they only have appointments when my son is in school. The whole process has been extremely frustrating.”
