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Schuh Reviews

3.5 Rating 208 Reviews
A
Happiness Grade
A

Customer Service - Good

91.67%
Industry Average
It is rare to find service that feels this genuine, you can tell she really cares about her costumers.
posted 1 month ago - Enea
It is rare to find service that feels this genuine, you can tell she really cares about her costumers.
posted 1 month ago - Enea
i was in Schuh in the Crescent shopping Centre limerick yesterday 21/01/2025 with my 15yr old daughter .. i just want to compliment the young lad that served us . He was so helpful and a pleasure to deal with . Top Class customer Service . I believe his name was Joe .. Will def shop there again
posted 10 months ago - Anonymous
Today I purchased my third pair of Birkenstock clogs in three months from the Metro Centre store. The staff are extremely attentive and helpful. In particular Jennifer(080) and Michael(067). I will definitely buy again from here as customer service is excellent.
posted 1 year ago - Val Henderson
Great service from a lovely young lady, explained about the sizing of the shoes. Georgia was very happy which made me feel really happy . Liverpool Schuh very good experience.
posted 1 year ago - Anonymous
Fantastic service from Rita tesh and Fiona bought loads of shoes in past will carry on shopping there's
posted 1 year ago - Nico
At the door I found a warm welcome, inside the crowded shop I was quickly attended to, and then, because of difficulties, I was offered an order and later collection service at no extra cost, then given an encouraging farewell after a subsequent on time accurate delivery. At least four staff made me feel I was a valued customer but Natasha was especially helpful. I recommend everyone change to this shoe shop for future purchases.
posted 2 years ago - Michael Woods
Really lovely and helpful service from Ash in Romford
posted 2 years ago - Jo
I don't really write reviews, but all three of the staff at Schuh in Rushden Lakes on 25th Sept were too great not to shout about. Knowledgeable, personable and really useful. Nothing was too much trouble - we will be shopping in store more with service like that. Cheers!
posted 4 years ago - Chris
I ordered a pair of sketchers and after paying realised my discount hadn't gone on. After a live chat with Schuh they said they would refund once the shoes were dispatched. My shoes were delivered at 5.50pm and refund was in my account by 7pm. Excellent service. Will definitely order from them again
posted 4 years ago - Mrs m wood