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Schuh Reviews

3.5 Rating 216 Reviews
A-
Happiness Grade
A-

Customer Service - Good

88.24%
Industry Average
Went to the Exeter branch to buy some trainers. I was served by Rachel, very patient and helpful. I was slow in getting footwear on as recovering from spinal surgery but she was kindness itself. Really good service with a smile.
posted 1 month ago - Veronica Mary Stubbs
I was really pleased with the service, especially from the staff member Jordan.
posted 1 month ago - Nastya
It is rare to find service that feels this genuine, you can tell she really cares about her costumers.
posted 6 months ago - Enea
It is rare to find service that feels this genuine, you can tell she really cares about her costumers.
posted 6 months ago - Enea
i was in Schuh in the Crescent shopping Centre limerick yesterday 21/01/2025 with my 15yr old daughter .. i just want to compliment the young lad that served us . He was so helpful and a pleasure to deal with . Top Class customer Service . I believe his name was Joe .. Will def shop there again
posted 1 year ago - Anonymous
Today I purchased my third pair of Birkenstock clogs in three months from the Metro Centre store. The staff are extremely attentive and helpful. In particular Jennifer(080) and Michael(067). I will definitely buy again from here as customer service is excellent.
posted 2 years ago - Val Henderson
Great service from a lovely young lady, explained about the sizing of the shoes. Georgia was very happy which made me feel really happy . Liverpool Schuh very good experience.
posted 2 years ago - Anonymous
Fantastic service from Rita tesh and Fiona bought loads of shoes in past will carry on shopping there's
posted 2 years ago - Nico
At the door I found a warm welcome, inside the crowded shop I was quickly attended to, and then, because of difficulties, I was offered an order and later collection service at no extra cost, then given an encouraging farewell after a subsequent on time accurate delivery. At least four staff made me feel I was a valued customer but Natasha was especially helpful. I recommend everyone change to this shoe shop for future purchases.
posted 2 years ago - Michael Woods
Really lovely and helpful service from Ash in Romford
posted 3 years ago - Jo