“The scooter tipped when I was off the ship on the sidewalk in the Bahamas. I fractured my shoulder, I told your company when I returned home about the accident and never heard anything from you.”
“We needed a wheelchair for my husband for our August 2022 cruise and it was truly a blessing to have the chair waiting for us at the terminal. The location of the booth was in an excellent area as this was where we would check in with Carnival. However, on the last day of the cruise when off-boarding I wish there was an area near customs for drop-off.”
“I was very pleased with my rental experience especially aboard Carnival Cruise which allows for access to the equipment to board as well as debarking. I wish Royal would do the same”
“Before today, I would have given this only 1 star. Wheelchair rental was fine but overcharged. After 5 months, it was FINALLY settled thanks to Barbara!!!!”
“We use Scoot around frequently when we travel. We almost always have an excellent experience with them. We had some problems with the O2 concentrator rental in the New Orleans area in December. The scooter was there and was fine, however the local vendor did not provide a canula and tubing with the O2 concentrator. It took 2 days to get the correct item delivered. Next time I will travel with the tubing from home just in case.”