“While customer service and product delivery were fine, the scooters we ordered from not the ones delivered. They were much larger and heavier, making it impossible for two women in their seventies to navigate in and out of our vehicle. We cancelled our order and rented scooters at Epcot Center and Universal Studios.”
“once we located the site for the scooters,all was good.The scooter made it so much easier for me to enjoy the cruise as i have breathing problems and im unable to walk any distance”
“We rented a scooter for my son for our cruise and it was amazing. It was waiting for us at the port when we got there and he was able to use it immediately. It made his vacation so much easier. Will definitely be renting again.”
“The wheelchair was waiting in our stateroom when we boarded and served our needs well throughout the cruise. My only criticism is that I was not clearly warned about the one way charge when I was originally quoted for the rental.”
“I thoroughly have enjoyed my experience with Scoot Around !! I suffer from Fibromyalgia (sp?) & arthritis in my knees & back. The scooter gives me relief & the ability to travel & share some really beautiful experiences with my husband on the cruises we've been blessed to be able to take.”
“The battery would not hold a charge for a 6 hr day. I would plug it in all night. And by afternoon have to plug it in to charge again. Going up hills it always lost power. And the hills weren't that big on the resort walkways. Resort staff was very helpful is showing me how to use it.”
“They were very efficient - on time when I first came to the hotel and came to get the scooter when I contacted them in the initial time requested during my initial time of request.”
“So helpful! We rented a scooter for our recent Alaska cruise. Both myself and my spouse walk with a cane. It was very helpful having the scooter to use both ashore and on the ship. It had multiple speeds and a comfy seat.”