ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

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Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Better than expected - really happy with the tie. Thank you!”

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Posted 7 years ago

“Easy to order, great correspondence....very nice packaging and fabulous quality!!”

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Posted 7 years ago

“I absolutely love my scarf and the quality of it too! I am so glad I ordered from Scot Clans!”

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Posted 7 years ago

“The item I ordered arrived quite quickly and was as described. Thank you!”

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Posted 7 years ago

“Easy to order and quick to respond and ship. A good way to shop.”

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Posted 7 years ago

“I was so happy to see that they had my clan tartan! My tartan is considered "rare and ancient" (probably a flowery way to say 'low demand'), but they had it in the tie, handkerchief, and some cuff links. While they didn't have the nicer cuff links I really wanted with my clan crest, they had the 'cheaper' option that is essentially a laminated print mounted on square cuff links.”

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Posted 7 years ago

“Quick and efficient service! I've ordered from Canada and forgot to mention the province. Somebody answered me quickly and made the change. The parcel arrive in good condition and with no delay. I will surely recommand this company.”

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Posted 7 years ago

“Very nice scarf, light weight wool at a very good price. Thanks, Duncan.”

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Posted 7 years ago

“Nice clan pin and quick service considering the overseas transaction. I bought my 92-yo mother her clan scarf last year and her clan pin this year. I wish the pin were available in sterling. I just need to remember to order far enough ahead for Christmas delivery.”

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Posted 7 years ago

“I was very glad to find your website and order the hat and pin for family (and thanks for shipping to the USA!).”

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Posted 7 years ago

“My son loved the shirt. Our family is very proud of our Scottish heritage!”

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Posted 7 years ago

“Excellent quality / design. I'm a stickler for details, and there is nothing that has been compromised in the design and build of the plaques I ordered - especially the extra large crest. I'm very impressed and very proud to have this plaque. Well worth the price. The turnaround time was actually shorter than I expected due to the handmade nature of the crest, but once again, no compromises were made. Thank you for your dedication ScotClans and family!”

ScotClans 5 star review on 17th January 2019

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Posted 7 years ago

“I bought a family crest for my parent’s Christmas gift. They loved it.”

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Posted 7 years ago

“Nephew delighted with his MacArthur Tartan scarf. Thank you. X”

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Posted 7 years ago

“Great service! Took a little extra time since the supplier had some issues, but everything arrived in perfect condition on time for the holidays. The personal responses from Roger were greatly appreciated.”

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Posted 7 years ago

“I live in America and ordered the pewter quaich as a gift and it was absolutely stunning. The detail was amazing and the colors blended perfectly. The customer service was amazing also. Very happy with the purchase and highly recommend.”

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Posted 7 years ago

“Nonreceipt”

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Posted 7 years ago

“Easy ordering system, quick delivery, quality product. Would not hesitate to recommend ScotClans.”

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Posted 7 years ago

“The McIntyre keychain I ordered was absolutely beautiful and he he absolutely loves it.”

ScotClans 5 star review on 11th January 2019

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Posted 7 years ago

“Beautiful and high quality fabric as well as great customer service!”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews