ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, There was poor communication at the beginning, thus order was late, we would not receive it before we left abroad. It was unfortunate, as it was suppose to be a gift. However, lady who was dealing with it resolved the issue by offering an international postage and it has been delivered. We are grateful for that.”

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Posted 8 years ago

“Item sent to the US and it arrived quicker than anticipated. Whole ordering process was quick and easy”

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Posted 8 years ago

“Quality of the item was excellent, package arrived safely and in good condition. The wrapping was a nice touch!”

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Posted 8 years ago

“Delighted with my tartan "ribbons" which match my dad's tartan perfectly! He hasn't seen it yet but will get a surprise at my wedding in 2 weeks! Thank you 😀😀”

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Posted 8 years ago

“I ordered a tie and tie clip for a gift for my dad and I has exceeded my expectations amazingly made and really quick”

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Posted 8 years ago

“I discovered I was a clan member, hence I was happy to buy the stuff”

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Posted 8 years ago

“Great and easy ordering service and the products were great, one piece of creative criticism would be for an order update link on the web page, but a simple email request that I sent was answered promptly, definitely use and recommend these guys again”

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Posted 8 years ago

“So pleased with my purchases! Absolute top notch Quality! Order with confidence.”

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Posted 8 years ago

“Very nice Ancient tartan scarf arrived promptly as ordered”

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Posted 8 years ago

“My shirt was perfect. It arrived the day they said it would, and the response from ScotClans was immediate when I thought there was an issue...There was an issue, just not with ScotClans .”

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Posted 8 years ago

“Ordered in mid June, said I would receive my package in 2-3 weeks. I received it the end of August. My event where I planned to wear it was in mid- July, so total waste of money. Quality of product was not the best.”

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Posted 8 years ago

“item was exactly as i hoped for, and Scotclans went the extra mile to get my order delivered in time. Thank you, will use again.”

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Posted 8 years ago

“The items we ordered were beautiful, and ScotClans customer service was very helpful.”

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Posted 8 years ago

“The order arrived today. I am very happy with the service and products.”

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Posted 8 years ago

“Great product and effort was made to deliver the goods within the time frame I required them. Very happy overall.”

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Posted 8 years ago

“Item delivered on time and of the quality promised.”

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Posted 8 years ago

“The goods arrived in a timely fashion and were exactly as described. I am very satisfied with the service and products!”

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Posted 8 years ago

“The goods I ordered were quickly delivered to the chosen address. I have not seen them yet”

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Posted 8 years ago

“Got to love it. It is my tartan. Thank you.”

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Posted 8 years ago

“I ordered the small clan lapel pin. The background plaid is accurate and the overall look is beautiful.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews