ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality”

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Posted 9 years ago

“Good products. Good service. Timely delivery.”

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Posted 9 years ago

“Beautiful products, fast delivery -- even internationally! I wish the images of the tartan patterns online were a little easier to see, but other than that, happy with this experience”

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Posted 9 years ago

“Placing order was easy. I felt safe with my online order. Fast delivery. Will probably use them in the future.”

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Posted 9 years ago

“I ordered a tartan scarf and pewter clan badge to give as Christmas gifts and both items arrived timely and in perfect shape. They are both of good quality and I am excited to see the gift recipients face when they're opened. I also love that the items come with a brief bio of the proprietor's and their mission. This adds to the authentisity of the items and makes me feel good, knowing my money is not just going to a faceless corporate warehouse.”

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Posted 9 years ago

“I have ordered many products from this company and the quality and craftsmanship were outstanding every time.”

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Posted 9 years ago

“I recently contacted Scotland to purchase a serap for my wife's birthday plus aplaid broach with clan badge in the centre the assistance I received from Amanda was fantastic . The items I ordered arrived my home in less than a week. My wife was absolutely delighted with the gift. I would recommend scotclans to anyone who is looking for authentic scots made items of Scottish regalia.T bank you once again”

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Posted 9 years ago

“Fantastic high quality products at great prices and delivery within 2 weeks of order.”

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Posted 9 years ago

“All aspects of the order went just as it should have. Would order again.”

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Posted 9 years ago

“Purchased two Ursula Moonbeam Pendants with MacGregor Tartan, one for myself and one for a friend. This is an absolutely beautiful, high quality necklace and would recommend ScotClans to everyone as an exceptional online shopping experience.”

ScotClans 5 star review on 28th September 2016

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Posted 9 years ago

“Love the pillow covers and love my coos.”

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Posted 9 years ago

“Prompt delivery, bought from the web via pay pal & no glitches, thanks loads.”

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Posted 9 years ago

“Scotclans went out of their way to help with my order and amended it via email. My son was delighted with his birthday gift (spelled correctly) and I was delighted that it arrived in plenty of time when delivered abroad. Many thanks for you superb service”

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Posted 9 years ago

“Great product, price and customer service. I purchased a gift and it was very gratefully received.”

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Posted 9 years ago

“My purchase was received in good condition and exactly as described. I'm glad I found your website on face book and enjoy your postings . Thank you for keeping us Scots across the pond involved in Clan life!”

ScotClans 5 star review on 23rd September 2016

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Posted 10 years ago

“Great product, speedy delivery, nice price... 5 stars”

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Posted 10 years ago

“Never received my items and emailed several times. It has been 4 months, no items and no refund. almost sounds like stealing. :-(”

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Posted 10 years ago

“My Order of a scarf had to wait for the scarf to be produced - perhaps a note to possible delays might be made clear. Appreciated a more expensive Reiver Scarf sent in place.”

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Posted 10 years ago

“I ordered the McKenzie shawl and it is absolutely beautiful I was so happy with my purchase will be buying from you again. I live in Australia and postage was pretty quick. Thank you very much so happy and I got a 10%discount of my next purchase which will be the outlander shawl very shortly. thanks again. Cheers from Australia. Tracey”

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Posted 10 years ago

“I have recently begun to research my ancestry and have discovered that I come from two families, the Scotts of Sir Walter Scott, and also the Fraser of Lovat clan. I ordered the Outlander shawl in the Fraser colors because I wanted something that could be worn with many colors. I love it!! It's larger than I expected and the weave is beautiful. It is surprisingly heavy and will be extremely warm, while still being light weight enough for cool Fall evenings. I want one in both my family tartans now! Thank ScotClans Clara Simpson Babinski”

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Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews