ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

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Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the wrong order. Came a month late. Told I could not return. Bullshit”

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Posted 8 years ago

“Order came in a timely manner and workmanship of the shirt was excellent”

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Posted 8 years ago

“I ordered a rebozo which arrived as I expected, in excellent condition. The quality was excellent in a soft supple wool. I had such a good experience I ordered again.”

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Posted 8 years ago

“It was very simple to order online, I received an email telling me status, they emailed right back when I had a question, and the crest I received was absolutely beautiful!”

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Posted 8 years ago

“Love the personalized golf tam with our clan tartan.”

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Posted 8 years ago

“Quality items fast service and a touch of class with wrapping of the gift.”

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Posted 8 years ago

“I absolutely love my clan tartan scarf. It’s beautiful with vibrant color!”

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Posted 8 years ago

“Fairly happy , thought needed more choice , and maybe tad expensive , quality good , and quick delivery .”

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Posted 8 years ago

“They made me a hat like like my dads. Will be ordering again. I am embracing my scottish heritage.”

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Posted 8 years ago

“Excellent transaction and a very nice shirt.”

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Posted 8 years ago

“Purchased a Clan Grant crest stamp. Easy transaction, prompt shipping. Love it. Will order again. Karen Cook Treasurer Clan Grant Society -USA”

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Posted 8 years ago

“Reminder of family history”

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Posted 8 years ago

“Love the clan ornaments! We have several clans within our family and I bought several. They are beautifully done and will be treasures once I "share" them with family members. There was some sort of problem with ordering online, could have been my error, not sure. I called ScotClans and got my items ordered and they were received earlier that I expected. Thanks ScotClans!”

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Posted 8 years ago

“The ornaments that I ordered were only 1.5 inches big. The clan name is so small, you need a magnifier to see it. Very disappointed”

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Posted 8 years ago

“I ordered the iPhone 5 case for Clan Davidson. The case is of sturdy quality and I love the non-slip grip sides. In addition to that the imprinting is perfect. Just love it! Thank you again ScotClans!”

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Posted 8 years ago

“The flask is absolutely beautiful.... a fine example of superior craftsmanship which is seldom seen today. The engraving is flawless and enhances the beauty of the flask.”

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Posted 8 years ago

“Getting an update on my Scottish ancestry and noting that Durie is now a Clan a progress from being a sect. When was it recognised as a Clan? Could I get a description of the Tartan and how much would it cost to get a kilt made for women and men? A niece of mine has performed in the Edinburgh Tatoo.”

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Posted 8 years ago

“Scotclans has made me very happy by offering the Edinburgh cape, which I have not seen offered on Lochcarron's own website. It is beautiful.”

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Posted 8 years ago

“Was delighted with my purchase, it’s a present for my partner. I know he will love it.”

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Posted 8 years ago

“QUAND ON FAIT UNE COMMANDE IL VAUDRAIS AVOIR UN NUMÉRO DE SUIVI POUR SAVOIR OU EN AIT LA COMMANDE”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews