ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautifully made item, made with the absolute care. Very comfortable to wear and an overall excellent product.”

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Posted 8 years ago

“Saw item ordered in the shop in Edinburgh so knew exactly what I was getting. I ordered item when I returned home for my Dad for Fathers Day. It came on time!!!”

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Posted 8 years ago

“Fast shipping, BEAUTIFUL product!”

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Posted 8 years ago

“Absolutely amazing sash for my lady to wear to compliment my kilt. Beautiful, well made and softer than expected!”

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Posted 8 years ago

“Beautiful gift wrapping with care and attention.”

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Posted 8 years ago

“They had what I requested and shipped it promptly”

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Posted 8 years ago

“I now have a beautiful Campbell Ancient lambswool scarf from ScotsClans! It is wonderfully made and even though it is summer, I am so tempted to wear it. Thank you ScotsClans, I will be buying from you again!!”

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Posted 8 years ago

“Ordered a tartan scarf, they ran out of the one I wanted but did everything to ensure I received what I wanted in a timely manner. Will definitely be doing business with them again.”

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Posted 8 years ago

“No continuity in correspondence regarding status of order. Waited over two months for actual delivery compared to order date.”

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Posted 8 years ago

“Product received in good order. I would do business with ScotClans again.”

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Posted 8 years ago

“Beautiful little brooch as described. Clan of Tarten is hard to distinguish but only to be expected from the size.”

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Posted 8 years ago

“Very good product and service”

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Posted 8 years ago

“Great quality tie made to order and delivered on time!!!”

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Posted 8 years ago

“Huge variety of choices, and everything arrived all the way in the USA with no problems.”

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Posted 8 years ago

“Beautiful skirt, delivery time good but care instructions and materials used would have been nice. Overall, I will do business with this company again.”

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Posted 8 years ago

“Was very surprised that my clan print was framed. The earrings were perfect and very detailed.”

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Posted 8 years ago

“Receipt provided,tracking ok,all very good.Thank you.Rob Barclay,Melbourne,Victoria,Australia.Also well packed.”

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Posted 8 years ago

“I ordered a mini sash in my Sutherland Tartan. They were super fast in filling my order and getting it to me here in Australia! I look forward to my next order!”

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Posted 8 years ago

“I love my kilt pin sets. They are great quality products. Too bad your kilts are so expensive because I would live to get one in my family's tartan.”

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Posted 8 years ago

“There was a mix-up with the plaid they sent but they immediately sent out a second one to replace the one I was sent.”

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Posted 8 years ago

ScotClans is rated 4.7 based on 3,924 reviews