ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a 6th generation Australian of Convict Scottish Heritage and have had a great time buying a number pf Blair Clan items. So easy shopping online and the Service is great. Thank You ScotClans .”

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Posted 4 years ago

“It was easy to order and although it did take a bit for it to arrive it was just what I wanted. The swatch was just enough material to use for the top of a Christmas stocking. It looks great. The only reason for the delivery delay was the distance.”

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Posted 4 years ago

“The products I ordered is of very high quality and delivered overseas in good time considering the COVID-19 challenges we are all facing. I will continue to purchase items from ScotClans.”

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Posted 4 years ago

“Excellent quality even if the images on the website are not very representative, something should be added to show relative scale”

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Posted 4 years ago

“Easily found on the WWW. Easy to buy through the website. Delay to delivery was clearly stated. Delivered goods were well made and finished. A good experience.”

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Posted 4 years ago

“It was nice to have an option of buying a swatch and crest of my wife’s family. Easy to purchase. And despite supply chain issues, it came within a month of ordering.”

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Posted 4 years ago

“the waistcoats arrived in perfect condition and will be reverently worn for a long time. great workmanship.”

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Posted 4 years ago

“Excellent workmanship on a waistcoat, worth the wait for the bespoke tailoring.”

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Posted 4 years ago

“Cannot say more about the excellent customer service they provide. Excellent!!!”

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Posted 4 years ago

“Arrived to me in the US quickly. It’s a beautiful piece and I will definitely be placing more orders in the future and would certainly recommend ScotClans to friends and family!”

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Posted 4 years ago

“Amazing products”

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Posted 4 years ago

“Products I have received are of the highest quality. Wonderful service; and even though I am in the US, I have always received my orders in a timely manner.”

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Posted 4 years ago

“The Patch is of Quality and Exactly as Advertised. Thank you!”

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Posted 4 years ago

“with more than one year delay, but better now than never. I was very well advised. After my ordered blanket was not to get, I was helped well and personally with alternatives. Thank you very much from Germany!”

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Posted 4 years ago

“Wonderfully interesting items that bring long forgotten family history to life with pride!”

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Posted 4 years ago

“Excellent service, wonderful items, received sooner than expected. Definitely order again.”

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Posted 4 years ago

“Beautiful product! And it was pretty fast shipping!”

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Posted 4 years ago

“Brilliant. Well pleased.”

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Posted 4 years ago

“The ordering was No Problem. IT came very fast. (From scotland to germany)”

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Posted 4 years ago

“The scarf I ordered for my husband for Christmas was exactly as I hoped it would be. It's beautiful! Very soft and warm. My husband loves it!”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,924 reviews