ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

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Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very excited to see that ScotClans had tartan face masks. I ordered three. They arrived in the U.S. in a short time and i was very pleased with the quality of the masks. I especially liked that they had a slip in filter which can be replaced. The bonus, of course, is that I can display my Scottish heritage as I'm being safe.”

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Posted 6 years ago

“Great personalised products made locally- brilliant!”

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Posted 6 years ago

“I ordered something for my sons birthday over a month in advance and got it a week after and had to pay expedited shipping - i had sent emails over the course of the month as there was no updates or communication on ship date and when i did it was too late ...i will save it for christmas now”

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Posted 6 years ago

“Exactly what I ordered, delivered on the date promised, I will definitely be coming back for more Julianne”

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Posted 6 years ago

“After searching for a kilt I decided to use ScotClans...yes I'm in USA and they're in Scotland. I factored into my decision the quality of materials, skill of the maker, customer service and delivery timeline and overall cost. In all of these categories I would give ScotClans the highest ratings! FIVE STARS! About a year after taking delivery of my kilt I required adjustments (I lost weight). I contacted ScotClans and they were happy to take it back and do the work. The quality and attention to detail is excellent! With my original kilt order I also purchased hose, and some other products...all of these were exactly as described and are excellent quality. Lastly, I recently ordered several face masks printed in the Wallace tartan. The fit, finish and quality of product are all of the highest standards (and they're comfortable too)! Do I recommend ScotClans...? ABSOLUTELY!”

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Posted 6 years ago

“I love ScotClans. I have ordered other things and everything I get is great . And I just sent emails to friends that wanted the site. Thanks sharon”

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Posted 6 years ago

“I received my Kilt Pin today. It is even better than I expected! Such a wonderful souvenir of our visit to Scotland. The pin is totally unique and I get lots of compliments on it.”

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Posted 6 years ago

“Received my curstom face mask in about 4 weeks (to USA), very nice construction and fit. Second purchase from ScotsClans and they do great work!”

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Posted 6 years ago

“I ordered a tartan mask, but it has been several months now and I have not yet received the paid for product.”

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Posted 6 years ago

“I'm very pleased with my clan crest embroided sweatshirt. Good quality and relatively fast delivery despite covid19. Well done ScotClans!”

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Posted 6 years ago

“I've always been very pleased with ScotClans' merchandise and service.”

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Posted 6 years ago

“As you can see from the attached photo we are thrilled to have received our Fraser face masks. They are beautifully made, incredibly comfortable and are a treat to wear for extended periods of time while outdoors. Many thanks for making these memories of our Mum’s clan visible for the world to see.”

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Posted 6 years ago

“Great quality shirts their flasks are great also and super fast shipping👍🏼👍🏼👍🏼👍🏼From Clan Grant”

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Posted 6 years ago

“I was most impressed with the service and delivery here to Canada from ordering to receiving ,...less than a month. Cost was reasonable and product wonderful, good quality, well styled for fit, and quite a conversation piece being our family plaid....best to you... Linn Cumin”

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Posted 6 years ago

“I love my family tartan face mask!”

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Posted 6 years ago

“Update: I received my tartan masks. The color us a little different from other items from the sane tartan but the mask will still work well. Wear your mask. Wash your hands. Stay safe wherever you live.”

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Posted 6 years ago

“Great service as always”

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Posted 6 years ago

“The masks are super comfortable, and so beautiful! Very well made. I would definitely buy more.”

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Posted 6 years ago

“My only issue was size. I got small for me and medium for him. Did not realize small was child size, I should have ordered medium and large. Other than that, good quality nicely made.”

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Posted 6 years ago

“Dear Friends at ScotClans, I love everything we've gotten from you! The first face masks in the Ross tartan are just great. We received notice that the two new ones Irish/Scottish both have shipped but we don't have them yet. Newsflash! The Scottish/Irish masks arrive and we are very pleased! They are perfect! Thenk you”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,924 reviews