ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick with answering queries. Delivery of good time as well”

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Posted 10 years ago

“Ordering my beautiful scarf was a good experience, the online process was simple and easy. I live in California and received my item within a week's time. It was packaged with such care and it was exactly what I had ordered. Fantastic!”

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Posted 10 years ago

“Had what I was looking for where most places did not stock our particular tartan.Order dealt with efficiently and order came much sooner than was expected.Product very good on arrival and not overly packed.Thank you”

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Posted 10 years ago

“Telephone business was most helpful friendly and quick”

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Posted 10 years ago

“Ordered a scarf, a sash, a cap, and some other things. Delivery was much faster than expected, and the quality was impressive. They wool is fine, not the coarse wool I usually see on this side off the puddle. Thanks Scotclans!”

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Posted 10 years ago

“I will write a review AFTER I get my order in, I do come from the MacCallum Clan!!!”

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Posted 10 years ago

“Excellent service - fast delivery and good quality item.”

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Posted 10 years ago

“My sister and I have been ordering regularly for the last year. We have developed a wonderful friendship with Margaret which we both treasure. We love everything that we have purchased and every transaction has been perfect. The quality of your products are the best. We are 100% satisfied happy customers. Margaret makes sure that she asks us all the right questions so that we have the right fabrics and the right fit. Thanks to your lovely family for providing us with a high end products with the personal touch that keeps us coming back.”

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Posted 10 years ago

“Good website, found what I wanted services was good product arrived shortly after ordering, in good condition”

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Posted 10 years ago

“Loved the tartan garter. It is on its way to a New Zealand wedding.”

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Posted 10 years ago

“Everything was attended to in good order. Thank you for your prompt service.”

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Posted 10 years ago

“Very pleased with both purchase and service.”

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Posted 10 years ago

“Easy to order. My package arrived right on time. They had exactly what I was looking for.”

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Posted 10 years ago

“Quick shipping to the U.S. Reasonable price. Quality product. Doesn't get any easier/better than this!”

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Posted 10 years ago

“We enjoyed talking with Margaret and the products are great and well made”

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Posted 10 years ago

“Quality and delivery very good”

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Posted 10 years ago

“Everything came and was as described. Delivery time was fast. My only wish was I could have indicated no signature needed as FedEx had to deliver twice, but no real problem for me. Thanks”

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Posted 10 years ago

“The products are exceptional. Packaging was extraordinary. Thank you.”

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Posted 10 years ago

“I was wery pleased with you. Regards Oddvar Cameron Knudtsen”

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Posted 10 years ago

“Ordered items shipped and recieved within 10 days ! Only wish a confirmation email or contact would be nice to track shipment just in case.”

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Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews