ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great products and service from ScotClans. They are the best.”

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Posted 10 years ago

“This was a very special order for me, as the item will be used to mark a very special moment. Thank you for making it very easy for me, all the way in Canada, to order, track, and receive it. Cheers!”

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Posted 10 years ago

“Good service, delivery within a week and a good quality product. On the internet it is always a question of whether the quality will equal the picture on the net, in this case the product was better, very good. Keep your 'shopping Scottish'. Good luck.”

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Posted 10 years ago

“We were very happy with ScotClans service and the product itself. The Scottish Quaich that we ordered for my brother-in-law's 60th birthday looked amazing and was delivered within the allotted time. Lang may yer lum reek ScotClans!”

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Posted 10 years ago

“Really efficient service, parcel arrived beautifully packaged and the items are fabulous, just what I wanted for my wedding. Thank you”

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Posted 10 years ago

“Received promptly-quality product! Will continue to do business with your company! Aye, Clan Cumming”

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Posted 10 years ago

“Looks a lot better than even what it looked like online. Very pleased.”

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Posted 10 years ago

“Pleased with the result and choices.”

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Posted 10 years ago

“I was amazed at how quickly I received the goods. The gift wrapping is beautiful.”

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Posted 10 years ago

“I ordered the medium weight 8 yard kilt in MacMillan Hunting Ancient. The workmanship is incredible! It's truly a work of art. Definitely money well spent. Excellent job from the company and the kilt maker!!”

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Posted 10 years ago

“Here in ththe Duncan house, we could not be more pleased!!”

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Posted 10 years ago

“I ordered my goods online. Within 24hrs I had received an email saying my goods were dispatched and received my goods in a timely manner. The goods were wrapped and packaged well and were of good quality.”

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Posted 10 years ago

“Great service packed very well and arrived in a suitable time. Thank you for your service”

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Posted 10 years ago

“Received my Iphone cover and DVDs in excellent condition and in a timely manner. LOVE my Tartan Clan Phone cover! Haven't had a chance to view the DVDs yet but looking forward to it.”

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Posted 10 years ago

“They were lovely pocket squares! Really nicely made!”

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Posted 10 years ago

“WE are very pleased with our purchases from Scotclans and your exellent customer service. The quality of the Keith Clan Plaque is excellent and the Ancient Keith tie is a gorgeous colour. I am sure I shall be ordering Christmas gifts late this year. Thank you Jean Grace Pedelty nee Robinson”

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Posted 10 years ago

“Very happy with the clan hoody, which included a changed motto!”

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Posted 10 years ago

“I've never been disappointed with anything that I've ordered from ScotClan. My orders arrive in a timely fashion and are of very good quality.”

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Posted 10 years ago

“Tartan Mug, Stephen - Mathieson Tartan. I am very pleased with this product, It is difficult enough to get custom weaving done--and nearly as difficult to get matching tartan ware. The mugs are of a simple, solid design, with a handle large enough for comfort, with a smooth white glaze. The printing is clean, sharp and accurate, and the tartan "reads" very well. Everything is noticeably better in quality than the custom print items that can be ordered on line--which I find are always a bit disappointing. I am satisfied enough with what I received that I plan to buy more.”

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Posted 10 years ago

“Love, Love, Love the cuff links, thank you!”

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Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews