ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a tie for my husband in May. I sent one follow up email asking for information and was told that ties take about 3 weeks. No other communication was received so now he does not have a tie for our special occasion next week. VERY UNHAPPY!”

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Posted 7 years ago

“Took about 4 weeks and 2 phone calls to get my item delivered.”

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Posted 7 years ago

“I ordered a ring cushion for my sons wedding over the phone and they were extremely helpful”

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Posted 7 years ago

“The web site was easy to navigate, product received met expectations and was delivered on time. Great job!”

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Posted 7 years ago

“Ordered 2 clan plaques.....They were above expectations, very pleased with quality. Well done!”

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Posted 7 years ago

“This is a great site to get your family crest!”

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Posted 7 years ago

“Always deliver quality items , absolutely love it”

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Posted 7 years ago

“I have ordered a few times and the quality of products, and very fast shipping (even though I am international) is amazing! Every year, this is one of my favorite websites to visit for either b/day or Christmas gifts for my family... connecting us all through our Scottish ancestry. Thank you!”

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Posted 7 years ago

“I received my Family Clan T-Shirt and Wall Print delivered quickly, love them both, the shirt looks good and his very comfortable, the print looks great on the wall too.”

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Posted 7 years ago

“Prompt delivery, excellent service, would highly recommend”

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Posted 7 years ago

“You provided the bed information regarding clans and family tartans. The brooch is gorgeous. Thank you”

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Posted 7 years ago

“I ordered the MacMillan Extra Large Clan Crest Plaque and very impressed with the quality of materials used and craftsmanship in putting together all the elements and finishes. One detail I really liked, was the placement of the tartan pattern which formed a cross. In addition, the price was right on and fast international shipping. Overall, very please with ScotCLANS and look forward to doing business again in the near future.”

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Posted 7 years ago

“I loooooooooove everything from ScotClans! My Scottish heritage is so strong and I've ordered several items. My latest was my clan name and crest on a t-shirt - I received my order quickly and am extremely happy with my purchase.”

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Posted 7 years ago

“I thought the frame would be better. I am actually going to enlarge the picture and reframe it. I also wish it came in various sizes.”

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Posted 7 years ago

“So, it is very hard to measure yourself accurately. But I have purchased both the vest and kilt and I am very happy with the way they fit! You might consider the likeness of an M-Taylor app for digital measuring, it may help, it may not! But I am vey happy with the product and very glad I purchased it. I have been thinking about it for years, whether to go with family name or my military unit tartan (Navy Seabees), I like that I have a choice! Keep up the great work!”

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Posted 7 years ago

“I find this to be a great company, anything i have order through them has been of excellent quality. I have been very pleased with the service, only thing is ordering from Canada seem to take a long time to receive the produces but has always been worth waiting for.”

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Posted 7 years ago

“I recently bought kilts for my grandchildren and I can't be more pleased! They are excellent quality and fit perfectly. Thank you!”

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Posted 7 years ago

“I have done very little business with ScotClans, but they have always been receptive and easy to do business with. I would highly recommend them.”

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Posted 7 years ago

“my father in law love his gift. look very smart and beautiful”

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Posted 7 years ago

“Very cool shirt showing some of my Scottish heritage. Nice selection of items.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,924 reviews