ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you excellent and service! Ordered from Croatia and delivered to France, before this madness hit us all!”

ScotClans 5 star review on 25th March 2020

Helpful Report

Posted 6 years ago

“I am very impressed with the quality of the Blair modern tartan shawl that I ordered. Shopping on line was easy and I was updated appropriately regarding the status of my order. I live in Canada and the order arrived within the stated timeframe and was well packaged.”

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Posted 6 years ago

“It's a quality shirt with a clan logo. Bought it as a present for a family member living Australia and they're surto love ie”

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Posted 6 years ago

“No problems at all.”

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Posted 6 years ago

“Great service. I brought it for a present and they loved it. Thank you.”

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Posted 6 years ago

“I asked for consideration on getting my items to me quicker for my wedding yesterday and received them way ahead of time. Thank you ScotClans!”

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Posted 6 years ago

“Extremely happy with the service also really pleased with the goods I ordered an received looking forward to purchasing other items in the near future”

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Posted 6 years ago

“Beautifully made patch for the Johnstone Clan. Very happy with my purchase!!!!”

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Posted 6 years ago

“Everything perfect with order and delivery. Gift loved by our relatives in Dallas, USA.”

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Posted 6 years ago

“Good to hear when orders will taken longer than first thought. Always been satisfied with my purchase.”

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Posted 6 years ago

“I ordered the tartan multi facet bracelet. I love it. Beautiful and durable craftsmanship.”

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Posted 6 years ago

“Beautiful. The clan emblem stood out in hold. Will make a wonderful wedding gift. Lovely presentation box, good service and received within a few days of purchase. Thank you”

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Posted 6 years ago

“I love my Clan Donald bibs for the wee ones on their way but I would have preferred the full outfit that I ordered for my first grandchild 7 yrs ago”

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Posted 6 years ago

“It was a delight to deal with Scotclans, very helpful people”

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Posted 6 years ago

“Have purchased items from the clan shop for both my husband and daughter. Always excellent quality, reasonable pricing, good delivery times. Good communication with queries and any order issues. Will continue to purchase from them in the future. (Note delivery took over 7 days as custom order)”

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Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

“Everything went well”

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Posted 6 years ago

“We are so impressed by the quality of the workmanship. It was easy to work with the website and all our questions were answered quickly and effectively. I felt I was always in the best caring hands and would gladly order from you again. Julia/John. USA”

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Posted 6 years ago

“I ordered 2 small items which were delivered to me in Spain approx 2 weeks”

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Posted 6 years ago

“Good products and response No answer on email. Kind regards”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,924 reviews