ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when ordering by phone.”

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Posted 9 years ago

“My order arrived before Christmas, and items were very good quality!”

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Posted 9 years ago

“The tartan scarf I purchased from ScotClans is beautiful. It was a last minute purchase as a Christmas gift for my wife. It was shipped by FedEx and arrived just in time. She is very happy with the gift and I am happy about that. I look forward to a visit to the show room when I visit Edinburgh. Thanks to all!”

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Posted 9 years ago

“Received the tie slide promptly and it was up to my expectations. However, the Company I ordered it through has yet to charge my Visa card for the purchase. I don't know how your company and the other one arrange payment to you. Maybe you can help. I definately order from you again.”

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Posted 9 years ago

“Great product!!! Definitely will buy again!”

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Posted 9 years ago

“All products as expected - personal and well made. Courteous service.”

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Posted 9 years ago

“I'm very satisfied with my purchased. The product was authentic and with excellent quality. My online shopping experienced with ScotClans was a very comforting experienced. I trusted this online shopping company for a very dear purchased and they did not disappoint. I will continue to shop from this company for their excellent products and their safe delivery. Well done ScotClans!”

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Posted 9 years ago

“Great email communication and quick posting to Australia. The quality of the items bought were incredible. Thank you very much.”

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Posted 9 years ago

“Great workmanship & communication.”

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Posted 9 years ago

“I am located in the USA and I hesitate to ordered internationally because you just don't know what you are getting. I have to say we are very happy with the customer service and the quality of the items we ordered. I ordered one gray zip up hoodie end of October 2016 for my father's 70th birthday with our name and crest printed on it. He loved it so much I ordered one in navy for Christmas for him and again it was a big hit.. Thank you Amanda and everyone at ScotClans!”

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Posted 9 years ago

“Purchased a clan Ross brooch. It arrived right after Christmas and was absolutely beautiful. Was exactly what I wanted. The brooch is worth the money and customer service was fantastic. Thank you very much Scotclan.”

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Posted 9 years ago

“My tartan arrived .As order .with all my other bits and pieces ..Thank you very much A.J.G”

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Posted 9 years ago

“Very prompt in replying to any questions or queries I had”

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Posted 9 years ago

“Product was of good quality,eye catching and accurate. Shipping was efficient to the states. My son was very pleased with his shirt and cap.”

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Posted 9 years ago

“The scarf I ordered is beautiful and arrived promptly. Thank you!”

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Posted 9 years ago

“Was able to get a nice mug and key ring”

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Posted 9 years ago

“I have wanted something in Robertson tartan for many years, as my grandfather was a Reid. Finally I decided to buy myself a Christmas present, found your website and ordered one in the beautiful Ancient Hunting tartan. It has arrived and I will wear it so happily to show it off to my Scottish country dancing group in the new year. Ordering and delivery to Canada all easy and timely. I also enjoyed reading about your lovely family business in the material which came with it. Thank you so much! Sharon in BC Canada”

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Posted 9 years ago

“The gentleman who took my order was very polite, my order arrived as promised and the quality is excellent. Thank you for an excellent experience.”

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Posted 9 years ago

“Great quality of items. Order arrived as ordered and only took a couple of weeks to arrive.”

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Posted 9 years ago

“Very efficient delivery and easy to order.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,924 reviews