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Scottish Widows Reviews

1.1 Rating 142 Reviews
1 %
of reviewers recommend Scottish Widows
1.1
Based on 142 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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How quickly does Scottish Widows resolve customer queries?
(3 weeks ago)
Greater than 64% of reviewers feedback is Scottish Widows takes over a week to resolve customer queries.
(3 weeks ago)
D
54.55%
Industry Average
I wrote to my local MP and complained about the service and performance of Scottish Widows company pension fund. Would you believe my MP got a response in 3 days. The response was a copy and paste exercise from previous correspondence and the covering letter was littered with errors and inaccuracies. Just summed Scottish Widows cavalier attitude even to an MP.
- Peter Ruthwell
I have dealt with Scottish Widows through no choice of my own my pension was transferred to them what a load of rubbish bad service saying they have sent documents out on three separate occasions but never received !!!! Even though I'm getting post from other companies shoddy if you can don't use them they are terrible thank god as from today I don't have to deal with them !!
- Anonymous
Absolutely horrible customer service! Poorly trained and useless. I would strongly advise not to deal with SW as it will take you nowhere.
- Anonymous