Scratch Posters Reviews

4.2 Rating 50 Reviews
84 %
of reviewers recommend Scratch Posters
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About Scratch Posters:

Our team is made up of a handful of artists, creatives, business people who have been working together in product design, development and manufacture for more than 20 years – we know how to create amazing scratch posters that you’ll love!
All of us have worked in print in various ways – and it seemed that we all had a similar idea drawn from our experiences that we wanted to share. We all mused over this idea – really a seed – that just grew and grew the more we discussed it.

Visit Website

Phone:

0115 727 0495

Email:

hello@skratkz.com

Location:

Ransom Wood,
Mansfield
NG21 0HJ

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Anonymous
Anonymous  // 01/01/2019
I have been asked to review, but I have not yet received the order
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Posted 5 years ago
Product never arrived. Refunded minus shipping.
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Posted 5 years ago
The parcel was attempted to deliver 3 times without success, so it was returned to our warehouse. I am sorry we didn't refund the shipping cost at the time, as it seems there was an admin error. We will be refunding the £2.95 postage today. Apologies for the inconvenience. David
Posted 5 years ago
It hasn’t arrived?!
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Posted 5 years ago
Hi Nicola, I can see you ordered the poster on the 24th October and we attempted to deliver the next day (25th October) and left a card as you were out, but it was finally delivered on the 2nd Nov. I hope you were happy with the poster. Regards. David
Posted 5 years ago
Very poor quality. The scratch off material does not work. You either cannot get it off or it takes off the underlying picture. Great idea. Poor execution.
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Posted 5 years ago
You’re joking! My poster is yet to be delivered to the correct address ! I placed my order on 20th July and paid for next day delivery. I did amend the delivery address within minutes of placing the order but unfortunately your staff incorrectly put the wrong name onto the package. It was therefore refused delivery owing to this mistake. I have contacted your company several times asking for confirmation of delivery. The same response has been given - we will redeliver your package once it has been returned to us! I feel this in poor customer service as the product was bought as a gift for my niece, for her birthday, that as now past! Therefore I have no choice but to rate your product as poor!
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Posted 5 years ago
Hi Vikki, Unfortunately, because the order was processed as an express delivery it had already been processed with the courier company which made it very difficult to amend the address you originally provided. We did try to get it resolved, but the courier company made it very difficult to change. It is very important customers provided the correct details at point of order to ensure everything gets processed efficiently. We are really sorry your friend didn't receive her present on time, but hopefully when she did she was happy with the poster. Many thanks. David
Posted 5 years ago
Scam with overseas shipping rates. Website says "Delivery to USA & Australia is charged at a flat rate of £14.95 per order". Wanted to charge me £12.50 per poster!! Absolutely ridiculous. AVOID!! SCAM!!!
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Posted 6 years ago
Thank you for your honest comments. As a new small business, we welcome feedback from our online customers. Scratch Posters strives to deliver a 1st class service and from all the team here, we are very sorry you had an issue with your international order. Unfortunately, prior to your order from Australia, we had set our worldwide shipping prices based on a maximum of 3 posters per order which would have just covered the original £14.95 postage cost you were charged at checkout. However, we did not expect to receive an order for 5 posters, which tipped the cost into the next price bracket. This was a considerable jump and would have cost us £63 to post to Australia. We have now adjusted our shipping rates for Australia and the USA to reflect the changes your order highlighted to us - you can see our new international delivery prices here https://scratchposters.co.uk/delivery-info/. I am genuinely sorry we could not fulfil your order on this occasion, but I hope you can appreciate our reasons for having to cancel it. I can confirm a full refund has been issued back to your bank account. Many Thanks, David Fannin (Managing Director @ Scratch Posters)
Posted 6 years ago
Scratch Posters is rated 4.2 based on 50 reviews