SCS Reviews

“ When the delivery team arrived they said straight away that this is a common issue for them and it won't fit - obviously we weren't the first ones to be caught out. ”

“ They misled me about the delivery date and entered the wrong colour code for my sofa, despite the fact that I had clearly provided a screenshot of the exact colour I wanted. ”

“ We received a delivery in March 25, but one of the chairs was badly damaged. ”

“ Delivery would have been another £300, but we were told head office does not allow the use of local carriers, so the manager suggested we hire a van — which we did. ”

“ She ordered a sofa on 3rd March with a promised delivery time of 8–10 weeks. ”

“ I was supposed to receive delivery two days ago. ”

“ Reported a single issue on delivery. Within a few weeks had some major issues. Then whilst waiting for a repair tech (took another 5 weeks) had even more issues. Sunken and uneven seats, sunken backs. Sofa looks 10 years old after a few weeks. Worst sofa I have ever had. I will be taking this to the ombudsman. I will never buy from SCS again. ”

“ SCS Sofas – false advertising, arrogant customer service and zero accountability I ordered a sofa from SCS after seeing their clear advertisement promising “delivery before Christmas. ”

“ First delivery was cancelled with no explanation or follow up delivery , considering the delivery time was from 7am , i had to physically go into the shop to get any answers , the rearranged date came and they arrived , very negative from the start about it not fitting, considering the old sofa was a large dfs jumbo corded corner , so I had to go back again to the shop, and I now have to wait for them to try again . ”

“ When they were delivered the foot stool was the correct colour however the two four seater sofas were completely a different colour (Ontaro 540) ! We called the same day of delivery when we began opening them and sent them WhatsApp photos which clearly demonstrated the colour was the wrong colour. ”