SCS Reviews

“ Poorly structured sofa Damages Cost £££££ Poor customer service Faults not rectified after months still. ”

“ Since they have been overtaken, I feel there customer service has deteriorated. ”

“ Stay far away from SCS; their customer service team are rude and said I would not be able to cancel. I had five different delivery dates. I would not recommend them. Stay far away. ”

“ This company seems more concerned with making a sale than providing proper customer service or taking accountability when things go wrong. ”

“ SCS say they care about customer service, but think £100 compensation is sufficient for a 14 month delay and the hassle caused. ”

“ Service? Catastrophic. ”

“ The level of customer service from this company is horrendous. ”

“ Delivered a faulty suite. No accountability whatsoever. I have been to the Ombudsman, no joy. Trading Standards and watchdog next. Disgusting customer service! ”

“ My sofas were barely a week old when I started having issues. Frames creaking. No support in the springs or cushions. SCS don't want to know. Customer service is almost impossible to get through to and when you do they just fob you off. Not even a year old and I'm having to replace them as they are not fit for use. Avoid SCS ”

“ SCS Sofas – false advertising, arrogant customer service and zero accountability I ordered a sofa from SCS after seeing their clear advertisement promising “delivery before Christmas. ”