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SCS Reviews

1.5 Rating 1,917 Reviews
C-
Happiness Grade
Read SCS Reviews
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Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street

C-

Customer Service - Average

56.98%
Industry Average
The springs have collapsed on my 20 month old sofa,SCS customer service is shocking.
posted 3 weeks ago - Dave
really poor customer service.
posted 1 month ago - Anonymous
Their after sales service is extremely poor and due to the fact that we keep throws over the sofa (we have a small dog) they stated that we didn’t follow the daily care guidelines of plumping cushions daily.
posted 2 months ago - Jan
Poorly structured sofa Damages Cost £££££ Poor customer service Faults not rectified after months still.
posted 2 months ago - Scs
Since they have been overtaken, I feel there customer service has deteriorated.
posted 2 months ago - H..T
Stay far away from SCS; their customer service team are rude and said I would not be able to cancel. I had five different delivery dates. I would not recommend them. Stay far away.
posted 3 months ago - Anonymous
This company seems more concerned with making a sale than providing proper customer service or taking accountability when things go wrong.
posted 5 months ago - Anonymous
SCS say they care about customer service, but think £100 compensation is sufficient for a 14 month delay and the hassle caused.
posted 5 months ago - Anonymous
Service? Catastrophic.
posted 8 months ago - Anonymous
The level of customer service from this company is horrendous.
posted 8 months ago - Gary Nicol