“
The springs have collapsed on my 20 month old sofa,SCS customer service is shocking.
”
posted 3 weeks ago
- Dave
“
really poor customer service.
”
posted 1 month ago
- Anonymous
“
Their after sales service is extremely poor and due to the fact that we keep throws over the sofa (we have a small dog) they stated that we didn’t follow the daily care guidelines of plumping cushions daily.
”
posted 2 months ago
- Jan
“
Poorly structured sofa
Damages
Cost £££££
Poor customer service
Faults not rectified after months still.
”
posted 2 months ago
- Scs
“
Since they have been overtaken, I feel there customer service has deteriorated.
”
posted 2 months ago
- H..T
“
Stay far away from SCS; their customer service team are rude and said I would not be able to cancel. I had five different delivery dates. I would not recommend them. Stay far away.
”
posted 3 months ago
- Anonymous
“
This company seems more concerned with making a sale than providing proper customer service or taking accountability when things go wrong.
”
posted 5 months ago
- Anonymous
“
SCS say they care about customer service, but think £100 compensation is sufficient for a 14 month delay and the hassle caused.
”
posted 5 months ago
- Anonymous
“
Service? Catastrophic.
”
posted 8 months ago
- Anonymous
“
The level of customer service from this company is horrendous.
”
posted 8 months ago
- Gary Nicol