“Purchased 2 units, one was faulty a piece of glass was missing from corner effecting the sealing into the velux roof window, photo was included in the email. The reply was, unit integrity was OK nothing said about sealing to frame. Replacement refused. Spoke with very unhelpful lady that would phone me back, she did not, further calls went to answer phone that promised a call back,no call back received, emails not answered. Poor quality of work, poor communication, does not listen to the customer. I cannot recommend this company.”
