Sears Reviews

1.4 Rating 182 Reviews
C-
Happiness Grade
C-

Delivery - Average

55.56%
Industry Average
Please save yourself the trouble and buy elsewhere, the guy who deliver my item was from Costco, so Sears doesn’t even have a delivery team of their own.
posted 1 year ago - Anonymous
I have them tried to deliver a fridge 4 times !!! Everything I need to refuse delivery due to them sending damage goods.
posted 1 year ago - Cynthia Moran
There was 2 attempts to deliver and all they did was delivery damaged goods that were sent back.
posted 1 year ago - Cynthia Moran
We keep getting calls to cancel delivery appointments and it is impossible to speak to anyone about it. DO NOT buy from Sears
posted 1 year ago - Anonymous
Ordered a refrigerator and the water hose for delivery to a Home Town store.
posted 1 year ago - Marcia
I spent neatly $4,000 including tax and delivery.
posted 1 year ago - Ron Borella
Door backordered so they eventually Sears scheduled delivery for a replacement refrigerator.
posted 1 year ago - Anonymous
Magically they found parts but couldn't give us an eta on delivery.
posted 2 years ago - Aria B.
I haven't even gotten my product yet and I'm dis-satisfied. It was almost 3 weeks before a $4000 plus refrigerator is supposed to be delivered, 1 day before it's supposed to come.. they call and say there's a problem with delivery, it will be another week and a half!!! WTF, thanks. I'll DEFINITELY go to Lowes next time
posted 2 years ago - Anonymous
Anyway I emailed customer services got a order number and a delivery confirmation date.
posted 2 years ago - Shalinda