Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been disappointed with your products. Fabulous !”

Helpful Report

Posted 5 years ago

“Love the colour vintage rose and cover not so sure about the fitted sheet as it wrinkles up so much seems a bit big”

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Posted 5 years ago

“Purchased Hungarian goose down duvet set. There was a short wait time but was kept informed of progress which was nice. And was aware that there would be delay at time purchase so no surprises! Love the duvet. Lovely, soft & cosy. Would highly recommend. Also purchased linen set which am very pleased with. My husband commented on own volition how much he liked feel of linen. All products very well made. Service is fabulous & team at Secret Linen deserve high praise indeed! Impressed with everything. Will recommend to friends.”

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Posted 5 years ago

“Really happy with my Valance. It's of a very high quality and this small touch makes a big different to the bedroom. Would highly recommend.”

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Posted 5 years ago

“Excellent as always.”

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Posted 5 years ago

“Lovely product, beautifully wrapped and a delight to use.”

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Posted 5 years ago

“Always a good experience ordering with this company. The quality of the material sets it apart from others. I wouldn’t go anywhere else for my bedding. Highly recommended.”

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Posted 5 years ago

“Constantly impressed with all the different pieces I’ve bought from Secret Linen Store. They are the comfiest, best quality, aesthetically pleasing bedding I’ve ever had. I will mostly only buy bedlinen from Secret Linen going forward.”

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Posted 5 years ago

“Wonderful, quality products, eco friendly packaging, quick delivery and friendly service - love Secret Linen store! ❤️”

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Posted 5 years ago

“Easy to order online. Products arrived promptly and were of exceptionally high quality.”

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Posted 5 years ago

“Excellent products sourced from Europe and arrived promptly. I hope to order again soon.”

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Posted 5 years ago

“The duvet covers,throws and sheets I purchased from the Secret Linen Store.were good quality and looked lovely on the beds. The ordering system was easy to follow and the delivery was trouble free.”

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Posted 5 years ago

“Excellent quality”

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Posted 5 years ago

“The soft pure linen makes most comfortable sheets I’ve ever slept in. Love them!”

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Posted 5 years ago

“The site is easy to navigate, the brand is well-developed and feels very personal, the packaging experience is lovely with the paper bag and newspaper - feels special without being pretentious, and the product is great! Will definitely be back for more. Well done :)”

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Posted 5 years ago

“Great service and quality”

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Posted 5 years ago

“The Secret Linen Store have a wide range of brilliant bedding colours, for all your beds needs! :D Recommend.”

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Posted 5 years ago

“quick delivery and excellent product.”

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Posted 5 years ago

“Very efficient and great service”

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Posted 5 years ago

“Lovely find! I was looking for good quality and good looking brushed cotton bedding and found it at the Secret Linen Store. Was fortunate that items were in the sale at time of ordering but I would have paid full price. Easy ordering, prompt delivery and I am delighted with purchase. Would definitely recommend and already have! Thank you”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews