Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the olive green knitted throw and absolutely love it! The colour is beautiful and it’s soft and cosy.”

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Posted 5 years ago

“We loved our first order from Secret Linen Store so much that we ordered the exact same bedsheet set again for our second set! It's so comfortable and looks great. Perhaps a little pricier than we would usually have gone for but the quality so far seems great.”

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Posted 5 years ago

“Excellent product. Really quick delivery.”

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Posted 5 years ago

“Lovely product, swift delivery”

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Posted 5 years ago

“Nice quality. Would buy it again.”

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Posted 5 years ago

“Quality product. Efficient service. Parcel arrived nicely packaged and exactly as expected”

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Posted 5 years ago

“I am very happy with my linen bedding - this is a change for me as I have always bought cotton, but I am a total convert now! Also - I love the faded rose colour I chose - it’s perfect for the room. Glad I unearthed this particular’Secret’ 👍😊”

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Posted 5 years ago

“Loved the linen pillow cases great quality and look good on the bed too. Arrived promptly and eco wrapped which is so important now. I choose Secret Linen Store because of quality of linen and eco approach.”

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Posted 5 years ago

“Love my new teal linen bedding. Customer service good, quick dispatch, excellent colours and quality. I hope that company will be able to phase out plastic bags and go plastic free.”

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Posted 5 years ago

“recommended by a friend and very pleased with my purchases”

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Posted 5 years ago

“My question to customer services was answered promptly, the bedding is the best I've bought and pillows are excellent quality. I love how you package everything and I now recommend Secret Linen to anyone I know who is looking for great quality bedding and top customer service.”

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Posted 5 years ago

“Nice products.”

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Posted 5 years ago

“Lovely soft products, quick delivery and wash up lovely.”

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Posted 5 years ago

“Beautiful products, great website, wonderful delivery”

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Posted 5 years ago

“Excellent choice, service and products. I can't fault them.”

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Posted 5 years ago

“I love the colour of their linen range. Quality excellent. Friemdly company to deal with”

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Posted 5 years ago

“Very good service fast and efficient. I love the colours and linen is divine to sleep in .. The only thing to watch out for is when you wash use a colour protector or delicate wash liquid because I found that the duck egg lost a lot of it colour and now looks very pale..”

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Posted 5 years ago

“I love my new bedding. It would be difficult to make it look tidy in the linen cupboard which seems like a good excuse to keep it on the bed Thankyou SueB”

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Posted 5 years ago

“Beautiful bed linen, beautifully packaged and I loved the ‘newspaper’!”

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Posted 5 years ago

“Really good quality products and some creative colours”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews