Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025

Filia

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bed set in 100% linen in lovely colour. Really good quality... I have slept so well in it. Great for hot sleepers! Pillows cases came up quite large which doesn’t matter too much but they are a bit baggy. It’d be great to have plastic free packaging too, but that’s my only grumble! Thanks for a great product.”

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Posted 3 years ago

“I was so very pleased with my bedding, thank you, it is beautiful. In fact I placed another order and am shortly going to place another one. Now I have found you I think all my bedding will be purchased from you. Shame it is not produced in the U.K. now we have left the E.U. This is my only wish.”

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Posted 3 years ago

“Discovered this site on Instagram, bought a cushion , easy to navigate site, fabulous choice of bed linen , will definitely invest in some bedding , my purchase arrived promptly and well packaged. Thanks”

Secret Linen Store 5 star review on 30th June 2021

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Posted 3 years ago

“Absolutely over the moon with my pillowcases and curtains, absolutely brilliant quality and great service”

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Posted 3 years ago

“I was really pleased with the efficient way my order was processed. Speedy delivery and the quality of the bedding is great.”

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Posted 3 years ago

“Excellent service and delightful bedding. Gorgeous colours.”

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Posted 3 years ago

“A real treat. The duvet cover and pillows I bought are SO wonderful to sleep with. I’ve never splashed out on bed linen like this before and it’s worth every single penny. It’s like staying in a super hotel!”

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Posted 3 years ago

“Great colour, lovely feel. Quality item”

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Posted 3 years ago

“Great bedding and excellent customer service, thank you”

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Posted 3 years ago

“Lovely styles and patterns with lots of choice and excellent quality and value. Delivered well packaged and very quickly. Altogether a good experience.”

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Posted 3 years ago

“Beautiful curtains !”

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Posted 3 years ago

“Absolutely delighted with my daughters new bed linen, it is soft on her sensitive skin and the gentle dust pink just right for here new Oval Room Blue bedroom. The delivery arrived quickly and was well packaged in sustainable packaging. Thumbs up!”

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Posted 3 years ago

“Very nice quality, and the duvet feels luxurious. From purchase to receiving the package (nice packaging btw) all went smoothly. Thanks!”

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Posted 3 years ago

“Great service, great products, 100% will be buying from you guys again! Thanks :)”

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Posted 3 years ago

“Hamerite people to deal with No problems what so ever Products get better with age One happy punter”

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Posted 3 years ago

“Quality at a reasonable price, prompt service”

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Posted 3 years ago

“Beautiful towels which are lightweight to use and just what I was looking to buy.”

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Posted 3 years ago

“Lovely bedding, good swift delivery. Delighted.”

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Posted 3 years ago

“Lovely bedsheets softer than I expected for linen. Would definitely buy again”

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Posted 3 years ago

“First time I ordered from secret linen and a problem I had was rectified without question immediately. The duvet and covers are beautiful. Really happy with them and will be re-ordering”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews