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Secret Linen Store Reviews

4.9 Rating 8,033 Reviews
97 %
of reviewers recommend Secret Linen Store
4.9
Based on 8,033 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Secret Linen Store Reviews
Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025
Filia
Secret Linen Store 5 star review on 29th October 2024
Fedrick
Secret Linen Store 5 star review on 20th October 2024
Hannah Saxon
Secret Linen Store 5 star review on 20th October 2024
Hannah Saxon
Secret Linen Store 5 star review on 20th October 2024
Hannah Saxon
Secret Linen Store 5 star review on 20th October 2024
Hannah Saxon
Secret Linen Store 5 star review on 20th October 2024
Hannah Saxon
130
Anonymous
Anonymous  // 01/01/2019
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Posted 1 year ago
the best product thank you so mach!
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Posted 1 year ago
All of these brokers and account managers should be avoided at all costs. They took over $80,000 of investment capital from me, and they persisted in asking for additional monies before approving and processing my withdrawal request. In the end, I lost all I had invested. The customer service staff had rejected every attempt to contact them. Moving on was quite difficult and devastating for me. Thank heavens I listened to a broadcast that explained how scam victims can use Coder Cyber Services to get their money back. After contacting the provided information for advice, I received a response within a short period of time and was asked to provide all pertinent legal information regarding my investment. I immediately followed their instructions accordingly and to my utter astonishment, successfully got my money back. I declared that I would not keep this information to myself but would instead divulge it to the public in order to help all victims of scams recover their lost money. This is a significant victory over this online scammer. Thank you Codercyberservices(@)execs. com for your excellent work on this.
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Posted 1 year ago
I would shout Secret Linen from the roof tops! excellent quality first class customer service, l got a bit tangled with my order and Maxine dealt with my query promptly. It's not just the lovely product it's the whole process of recieving your package, the sound of the paper crinkling, unwrapping it to find your purchase has been bound with a carefully tied bow. Thank you
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Posted 1 year ago
Ordered some brushed cotton bedding just in time for the"cold snap" and oh my goodness what an absolute joy to get into bed and snuggle down.I am delighted with my purchase.Thank you
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Posted 2 years ago
I searched for days to find the right colour, size, material, for a throw to match my Sanderson bespoke blinds in the bedroom, I’m absolutely thrilled to have received my sage coloured super king size throw today, the colour is subtle, the material is soft, easy to drape, and looks easy to care for. I’m so thrilled, thank you very much. Plus, delivery, excellent, communication 1st class.
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Posted 2 years ago
Perfect colour, vintage Rose. Slept so well. The quality is amazing, will purchase from the store very soon! Please see photos. 10/10. P.s Im not a photographer, tge coloyr is better in person!!
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Posted 2 years ago
MUST READ FOR ALL CRYPTO SCAM VICTIMS AND EVERYONE BATTLING WITH A CHEATING PARTNER REMOTESPYTECH (@) GMAIL, COM is the best tech expert you need to help you recover your stolen, lost or missing Bitcoin, USDT, NFT and other digital assets. This team can also help you remotely track and monitor your suspected cheating partner Ever since my last experience with a fake online investment company where i invested the total amount of $355k worth of BTC, in order to be in the company monthly payroll and make some interest, little did i know that i was dealing with a fraudulent company, when it was time for me to make withdrawal i was being restricted from doing so even when i can still read my money from dashboard, i got really depressed about this I almost gave up on life cause I felt it is over i was dying inside till I eventually opened up to a friend who referred me to a hacker who he claimed was able to recover my lost money, at first I was skeptical about it cause we all know once you give out your seed phrase out nothing can be done to recover your money…well after several days of debating within myself I decided to give it a try and to my greatest surprise he was able to recover my money within three days. I was so happy, thank you so much Zion Romero, it will be selfish of me if I don’t refer this hacker to you…contact him REMOTESPYTECH (@) GMAIL,C0M.. He’s the real deal, he was able to remotely hack, track and monitor my suspected cheating partner’s phone and other mobile devices. Email: REMOTESPYTECH (@) GMAIL,C0M Regards
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Posted 2 years ago
I bought a duvet linen cover set and found a rip/hole. I left a comment about it, and they call me right away to fix it! Great customer service, offered to do a free exchange with a new one. Didn't even have to do anything, they came and did the exchange right at my doorstep, gave me a brand new duvet cover. Love their products and have an amazing customer attention and service. 10/10
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Posted 3 years ago
We brought our curtains, throws and cushions several months ago. They all stayed boxed up until we finally finished our bedroom, we are absolutely over the moon with them. Beautiful quality and the colours are just as I expected.
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Posted 3 years ago
Quality fitted sheets and also in a 200 × 200cm size which is hard to find. Competitive price
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Posted 3 years ago
I almost never leave reviews but I just have to on this occasion! First of all great quality linen am so pleased with it but what was really great was the way Jodie handled the fact that my delivery went to the wrong place and got a replacement to me in days with a personal note! And i think it was my fault as i mistyped the postcode. You cannot ask for better customer service. Thank you Jodie and team i will be buying more from you!
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Posted 3 years ago
Super happy with everything that I bought, great quality, very cute the duvet bags, tiny details that made the experience of buying feel amazing. I'll buy again in the future.
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Posted 3 years ago
Love the products great colours and designs will look to buy more in the spring 😀
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Posted 3 years ago
Really happy with my purchase (Tiny Stripe Graphite Grey duvet cover & pillow cases - and Ticking Stripe cushion covers). The fabric is lovely and soft, duvet cover washes & tumble dries well, looks great without ironing! Delivery was quick.
Secret Linen Store 5 star review on 10th October 2021
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Posted 3 years ago
Beautiful products and choice, lovely packaging and quick delivery. If you love linen you will love what this company has to offer.
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Posted 3 years ago
When I received my order I was very impressed with the quality and general sizing for a double bed. Also, when placing my order, the customer service staff were very polite, kind and helpful. I will be placing another order in the near future Many thanks and kind regards Lilly
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Posted 3 years ago
I loved the linens that arrived. Great quality! The sizing of the King Duvet was a little off - but that might be because there are EU and UK sizes. Love sleeping in the soft sheets and cool linens.
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Posted 3 years ago
I quite liked bed time but now I LOVE it! Great quality, breathable linen, soft to touch. Perfect for hot and cold nights. Very good customer service, I’m already recommending The Secret Linen Store to friends and family. I wouldn’t shop anywhere else. THANKYOU!
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Posted 3 years ago
I ordered the natural emperor size Linen duvet cover. The colour, texture and look of the cover is fantastic. Feels cool in the warmer nights we have had but I imagine that it will feel just as nice when its cold. Will never have any other bedding other than linen from now on. I also appreciated the personal touch that the company gave including the quick postage and after sales advise. I would not hesitate to recommend the Secret Linen Store to anyone.
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Posted 3 years ago
Secret Linen Store is rated 4.9 based on 8,033 reviews