Hello Ross,
We’re really sorry to hear this, that’s definitely not the experience we want for our customers.
Please reach out to us at sales@seedasters.com with your order details so we can provide an update for you.
Thank you for bringing this to our attention, your feedback helps us improve.
Kind Regards,
Everyone @ SeedMasters.com
“DONT WASTE YOUR MONEY WITH THESE IDIOTS NOT 1 OUT OF 15 SEEDS GERMINATED , SO I PURCHASED ANOTHER % AND EVERY SEED WAS DIFFERENT BUT SENT AS 1 TYPE .”
“there seeds are garbage none of the 10 came up , ive never had any problem with germination over 40 years . the second order didnt even arrive . strongly suggest much more reputable companies . AMITURES and RIPOFFS . never again for me”
“When ordering the seeds nothing that I ordered arrived it was a complete screw up I had to spend hours on repacking the order and filling out the forms at the post office for international mail to return there mistake out of my pocket they promised to reimburse me which they did not don't order from them if you want a satisfactory experience”
Hello Kevin,
We sincerely apologize for the trouble you experienced with your order and the inconvenience it caused you. We strive to ensure our customers have a positive experience, and it's disappointing to hear that we fell short this time. Please reach out to our customer service team directly, and we will work to resolve this issue and address your reimbursement.
Thank you for your understanding.
Warm regards,
Team SeedMasters.com
Hello Richard,
We have updated you via email with your new tracking details, hopefully this one will be with you soon.
Kind Regards,
Everyone @ SeedMasters.com