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Selfridges Reviews

2.0 Rating 286 Reviews
A-
Happiness Grade
Read Selfridges Reviews

Phone:

0800 123 400

Location:

400 Oxford Street

A-

Customer Service - Good

81.25%
Industry Average
“ Walk in appointment with Arrfa in Birmingham Selfridges on Pat McGrath Labs. What an amazing young lady so knowledgeable about all the products. Demonstrated the products. Customer service at its best, nothing like physical shopping. I made one purchase but will definitely be returning back. ”
posted 4 months ago - Jane
“ The customer service from Annabelle (Tala clothing) and Rachel (MAC MUA) were 10 out of 10. ”
posted 6 months ago - Amour
“ Levis concession in Selfridges London; Selfridges is always busy and the customer service is good. ”
posted 11 months ago - Roger Allan Brown
“ Absolutely excellent service. Only £10 for 12 months of next day delivery. Ordered lots of Christmas present treats and food for present. Suprised that a lot of my items were actually cheaper than the supermarkets! Definitely worth a browse at the food and drinks at Christmas time. ”
posted 1 year ago - Anonymous
“ This is a review for Sebastian at the Dior perfume counter. I had the best fragrance shopping experience, he went above and beyond, his customer service was exemplary. If he's selling, I'm buying. Thank you Sebastian for making my experience so memorable ”
posted 2 years ago - Anonymous
“ Excellent customer service by Karen and Samantha in the hair products area. Bought Ghd curler. Karen was amazing demonstrated use of product on my daughters hair, advised re heat protection to use. ”
posted 2 years ago - Julie Hill
“ I just wanted to say that I’ve been using creme de la mer products for years from Selfridges . The lady that assisted me on the counter called Tracey was brilliant . I needed some advice about skin care and she was able to help without any pressure and I purchased what I needed . Excellent customer service !! ”
posted 5 years ago - Aliya
“ Lady in Manchester traffprd centre Selfridges Italian girl wonderful 👏 service Absolutely different class then other girls i meet i the last years well done ”
posted 6 years ago - Andrzej Wojcik
“ Excellent range and surprisingly good service Yes sometimes people can be overly sensitive and “posh” but to be honest that’s what I like about Selfrdiges... riffraff out ”
posted 7 years ago - Winnifred Sinclair-Jones
“ I often purchase perfume as a gift for a very close friend. Totally excellent service, range and even love the packaging. Even if you do not get a giftwrap it stills has Selfridge's in the box. Nice touch. ”
posted 7 years ago - Mr John Day