“I paid for my plant but after several emails stating my order was cancelled then reordered with a new delivery date established . The end result was that the order was NEVER delivered. This company is a scam. They charge your credit card and never deliver the product. Buyer beware.”
“I ordered a bouquet for my uncle's funeral to support my devastated cousins in their grief.
I paid the additional expedited delivery fee to ensure the bouquet would arrive in time for the funeral.
I read the substitution policies and agreed that an equitable alternative (e.g., color, price, quality) would be acceptable.
A customer service agent called me 20 minutes AFTER the funeral started to let me know my order couldn't be processed and wasn't even fulfilled. At all.”
