“Dont use, Ive been using them for two months. What they change when you print the labels , Will be double or tripled when the items get delivered. Every package sent was inside their calculator weight and measurement chart but sill was charged double or tripled. Never got message of any changes tried contacting them, But all they have is AI run around messages.”
“I ordered the package on October 29th and I still haven't received it on December 4th. 30 emails and nothing is happening, the worst company I've ever seen. so I have neither money nor package.”
“I run an ebay store and over the last 5 weeks have had issues with at least 50% of my packages. Taking days to be collected, collected items not being scanned, items being collected but not scanned, items not moving through the system and being declared lost but compensation refused.
They ignor all my correspondence, until I told them I was taking the complaint to the Postal Ombudsman. They have been running around me all day trying to fix things, but I told them they can deal with the Ombudsman.
This unreliable service is damaging my ebay business. I will be contacting ebay to advise the issues.
If you want to keep trying to support@sendle.com usually gets a response after 5 or 6 emails, but it does give you a paper trail.
Reading these reviews, I'm glad to hear that it's not just my parcels.”
“Sendle just cannot deliver a parcel to me. They will leave it anywhere and some have never arrived.
Today I found a parcel just by chance, as I drove by. It was left near some abandoned mail boxes, 1 km away from my address! What is wrong with Sendle drivers?
Lazy, incompetent and careless.
I try my hardest to avoid Sendle altogether, but some people just send with them anyway.
Avoid Sendle at all costs. It is 50:50 at best.”