Service Manual Warehouse Reviews

Name: Service Manual Warehouse
Rating: 4.72

4.7 Rating 487 Reviews

94 %

of reviewers recommend Service Manual Warehouse

Company Reviews

Metrics

Info

4.7

Based on 487 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Service Manual Warehouse:

Selling only the best quality service manuals for our customers.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So, I ordered a manual at the beginning of March. Not knowing there was a time limit on the download my order has now expired. I tried to log in with my email address repeatedly and now, Service Manual Warehouse does not know me. I even tried to reset my password and after that, it still didn't know me. Lesson Learned.”

Helpful Report

Posted 1 month ago

“I didn't receive anything, they scammed me, people don't be fooled”

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Posted 2 months ago

“The link failed, and I was never able to receive manual”

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Posted 2 months ago

“I didn't realize when I bought the manual that it wa was a download. I immediately contacted paypal and they said they would contact you and see if I could get my money back. I never heard from you and My money was not returned. I did not download the manual. I lost $17.98 and you lost a customer.”

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Posted 2 months ago

“The advertising is misleading and the communication is poor. It was unclear to me that it was digital download, and that facts ws not communicated to me in a timeley manner when I complained; and by that time the download had "expired" seen in that light this purchase was almost a scam. I eventually repurchased it and was able to download it correctly.”

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Posted 3 months ago

Nothing is misleading, poor, or a scam. As stated on the website in multiple locations, this is a digital download only. The product page you purchased from mentions "download," "PDF," or "link" a total of ten times. Additionally, the main image has a giant watermark that says "PDF DOWNLOAD" on it. I do not understand how you could possibly think this was anything else. Immediately after purchase the link was available on the website and you received multiple emails with download instructions. There was no need to repurchase anything, you could have simply emailed us and asked to reopen the download link.

Posted 3 months ago

“Warum kann ich nicht mehr auf die Datei nicht mehr öffnen? Wenn ich was bezahle, möchte ich dafür einen Gegenwert haben!”

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Posted 3 months ago

“Didn’t realize it was a pdf wanted a real manual”

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Posted 3 months ago

Sorry to hear that, but I'm not sure how you could not know what you were purchasing. As stated on the website in multiple locations, this is a digital download only. The product page you purchased from mentions "download," "PDF," or "link" a total of ten times. Additionally, the main image has a giant watermark that says "PDF DOWNLOAD" on it.

Posted 3 months ago

“Ordered a manual for 2019 gmc canyon. Received the manual with the wrong engine. E-mailed for support took more than 24 hours to respond. When I finally received a response it was the same manual sent again. I started the refund process with pay pal. Tried to reach out again when I received the review email , no response. Manual with the wrong engine type does not help”

Helpful Report

Posted 3 months ago

Hi Shaun, We only ever received one email from you, months after your purchase. You purchased a digital download for a service manual for a 2019 GMC Canyon. That's exactly what you received. I responded to you to tell you that the manual covers models with 2.5L Gas and 2.8L Diesel engines and asked what engine you needed a manual for. You never responded to that email. If you need additional assistance, please respond to our email.

Posted 3 months ago

“You never gave me mine I wanted a 2018 jeep renegade latitude 4x4 2.4 l paper back book service manual you did not have one I still need one”

Helpful Report

Posted 4 months ago

You did not order a paperback book. As stated on the website in multiple locations, this is a digital download only. Immediately after purchase the link was available on the website and you received multiple emails with download instructions. Additionally, I see that you never contacted us before this review to ask for assistance. Please check your email and respond so we can resolve this asap.

Posted 4 months ago

“I never received my order. Please help me with my order”

Helpful Report

Posted 4 months ago

As stated on the website in multiple locations, this is a digital download only. Immediately after purchase the link was available on the website and you received multiple emails with download instructions. Additionally, I see that you never contacted us before this review to ask for assistance. Please check your email and respond so we can resolve this asap.

Posted 4 months ago

“Didn't receive anything I payed for.”

Helpful Report

Posted 4 months ago

As stated on the website in multiple locations, this is a digital download only. Immediately after purchase the link was available on the website and you received multiple emails with download instructions. Additionally, I never see that you contacted us before this review to ask for assistance. Please check your email and respond so we can resolve this asap.

Posted 4 months ago

Service Manual Warehouse is rated 4.7 based on 487 reviews