“Do NOT use this garage at all!
Most unreliable service I've ever seen. Booked my MOT for last week with collection. They called me to rebook it for another day, I agreed. Next time they didn't even call me at all, just not turn up. Then rebooked after I called... Next week they took my car and made me an unrealistic qoute for £1000! I asked others in the area and they quoted me half of it with urgent service.
I asked them to bring my car back (still had to pay for their "service") and they declined, just told that they will bring it back at the end of the day. Without any reason.
Last year they also quoted me 3 times then the normal price and didn't get my car back even on the same day. I had to call the police and only get my car back another day. Without my permission or even call me to explain.
To get the details of the garage and the supervisory body's contact details took me hours! The customer service is just a parrot, repeats the same sentences, never answer to my questions.”
“Booked with this company 2 months ago.
Phoned garage day before to check time of pick up.They knew nothing about me.
Phoned company and they said this would be sorted.This was at 10am,by 4 still no joy.
So I asked for a full refund and they said I could re book or have £25 cancellation fee.
What you had the booking for 2 months and failed,needed MOT now as I going away.
After much hazel they agreed to fully refund,not got it yet?
Do not touch this company even the garage said it was a nightmare to work with .
My own garage sorted me out for less as well with full service.”
“Doggy as hell! had not issues with my car. Put in for a mot, and they've made me pay £600, but I was quoted £100. After multiple phone calls saying my car needs adding repairs. I visited the garage and they stated, "the paying company add on additional prices", but they claimed to me it was from the garage. Either both have coned me or one party has.”
“Beware of the fake low cost quotes as you will be more than likely pay double that amount . Also no transparency whatsoever as no relevant pictures or proof that the works have actually been completed as their alleged online report is a joke and they only concentrate on ripping you off with all sorts of extra charges .”
“Do not use! Had my car in for an mot and service at the beginning of March. Spent nearly £500 to get it through it all. Only to be informed AFTER all the work had been done, that the garage had noticed that my coolant was low and the car may actually be on the verge of dying. If I had known that, I wouldn’t have spent the money fixing the other problems on the car. Especially as the head gasket blew 4 days later. Servicing Stop were very hesitant to accept any responsibilty over the issue and I received mixed messages over whether the garage knew about the issue or not, it was only when I pointed out that they had sent me contradictory emails (I refused to discuss this over the phone with them due to contradicting information being given out all the time) I will not be using them again.”
