“
Promised 48hr delivery but never turned up so got in touch with customer services, said out of stock and didn’t know when they’d have more! Asked why they took money knowing they had no stock! Could only offer refund even when I ask for an alternative that was in stock.
”
posted 6 months ago
- Simon Bell
“
Appalling company. Still waiting for my postage cost refund after it took over a week to receive goods, I won't bother trying to deal with their customer service again though as they seem to employ very ignorant uncaring personel. Do not use!
”
posted 6 months ago
- Phil
“
Brought trolley jack but it wouldn’t pump up lady sent me information on how to resolve the issue to no avail, I asked for a refund and she said I need to return it and if found not faulty I have to pay carriage, how will I know if they say nothing is wrong and just swap it and charge me.
”
posted 10 months ago
- Pete Allsopp
“
Wouldn’t give me a refund until they received the item back from DHL (even though they were at fault in the first place )who kept failing to deliver it back to SGS after I had cancelled the order.
”
posted 2 years ago
- Michael
“
Please don't buy from them! There is no chance to get a refund if you don't like the product you ordered.
”
posted 2 years ago
- Anonymous
“
Don’t buy from these frauds. They are scammer. Sold faluty item and never came to collect nor did they refund.
Everyday same lies that someone will come and collect back but no one comes to pick. They think people are free to sit and wait for them.
These people are full of rubbish. Useless company and their products and useless customer services.
Beware of these frauds
”
posted 2 years ago
- Singh
“
I asked to return it for a refund under their 3 year warranty.
”
posted 2 years ago
- Anonymous
“
Blamed courier for failed delivery, said they would send again but took far too long so I requested refund. I will never use them again!
”
posted 3 years ago
- Paul
“
After sending evidence of faulty products, we are still here 3 months later chasing for a refund and waiting for item to be collected.
”
posted 3 years ago
- Connie burkin
“
Avoid at all costs. No communication and items not despatched. Given false tracking information.
Can't get through on phone. No reply to any messages I sent in.
Eventually received a refund. Terrible customer service
”
posted 3 years ago
- Anonymous