SGS Engineering Reviews

3.1 Rating 315 Reviews
F
Happiness Grade
F

Refund - Difficult

31.58%
Industry Average
Wouldn’t give me a refund until they received the item back from DHL (even though they were at fault in the first place )who kept failing to deliver it back to SGS after I had cancelled the order.
posted 1 year ago - Michael
Please don't buy from them! There is no chance to get a refund if you don't like the product you ordered.
posted 1 year ago - Anonymous
Don’t buy from these frauds. They are scammer. Sold faluty item and never came to collect nor did they refund. Everyday same lies that someone will come and collect back but no one comes to pick. They think people are free to sit and wait for them. These people are full of rubbish. Useless company and their products and useless customer services. Beware of these frauds
posted 1 year ago - Singh
I asked to return it for a refund under their 3 year warranty.
posted 1 year ago - Anonymous
Blamed courier for failed delivery, said they would send again but took far too long so I requested refund. I will never use them again!
posted 1 year ago - Paul
After sending evidence of faulty products, we are still here 3 months later chasing for a refund and waiting for item to be collected.
posted 1 year ago - Connie burkin
Avoid at all costs. No communication and items not despatched. Given false tracking information. Can't get through on phone. No reply to any messages I sent in. Eventually received a refund. Terrible customer service
posted 1 year ago - Anonymous
No refund. No product. No response to emails, no response to paypal, no help on the phone. Lots of wasted time and money lost on jobs waiting for tools promised next day- 7 days later. Couldn't be worse. Avoid at all costs.
posted 1 year ago - Anonymous
Sounds like people are in the same boot ordered on the 11th April for next day no tracking number supplied waited 55 minutes on the phone then got cut off finally sent email ask for a refund and was told no refund as parcel had already been dispatched and then another email as they said it would be reshipped on Monday ask if it could be delivered first thing Wednesday and still waiting and still no tracking number so now waiting for a refund would never use these again
posted 1 year ago - Terry hunt
Absolute shocking service. Ordered for next day delivery and its now day 15 with no sign. 54 minutes on hold to speak to someone. Couldn't provide a tracking number so now waiting for a refund. Will never use this scam of a company again.
posted 1 year ago - Jack