SGS Engineering Reviews

“ I was particularly impressed by their focus on quality service and customer care. The team works diligently to resolve every issue and keeps clients informed along the way. Their platform is modern, easy to use, and structured in a way that makes managing complex situations much simpler. ”

“ I ordered the SGS 3 Tonne Long Reach Professional Service Trolley Jack | 2x 3 Tonne Ratchet Axle Stand totalling at £349. ”

“ Absolutely shocking customer service, They are charging me nearly £15.00 because FEDEX say they attempted delivery, I was home, they did not attempt anything Stay clear of this company!! ”

“ Sent photos and videos with prompt, albeit useless replies from their customer service. ”

“ Contacted customer service and I’m still waiting for their final decision today after a lot of back and forth with many people. ”

“ Promised 48hr delivery but never turned up so got in touch with customer services, said out of stock and didn’t know when they’d have more! Asked why they took money knowing they had no stock! Could only offer refund even when I ask for an alternative that was in stock. ”

“ Appalling company. Still waiting for my postage cost refund after it took over a week to receive goods, I won't bother trying to deal with their customer service again though as they seem to employ very ignorant uncaring personel. Do not use! ”

“ Very poor service, I bought a SGS 9 piece garage storage system. The delivery was poor, the 3 delivery men all appeared untrained. The large pallet containing the three boxes, was broken as they tipped it off of the van. I would have thought the van should be fitted with a tail lift or something. Some of the items were dented and slightly damaged. ”

“ Customer service team may as well be bots as they had zero interest in helping, only in spouting what their script told them to say. ”

“ SGS were of no help so I purchased a replacement carburettor and fuel line from my local garden equipment service centre and the motor runs well again. ”