“A nice choice of games on this site,with decent frequency of bonus rounds,with favorites such as Raging Rhino,Ruby slippers,Rainbow riches and the like.
However,some points which are a huge turn off for a player like me....
1-The lack of a live chat facility,and slow response times to email issues.
2-Pending withdrawals for 48 hours with the chance of cancelling-This is far too long for my liking,and could easily cause issues for problem gamblers.
3-A maximum withdrawal of £1000 a day,and £2000 a week,yet you can deposit up to £15000,and play mad high stakes.
4-And the points conversion for your accumulated points does not work. :/
Overall a few tweaks to these issues and it would be one of,if not my first choice site for slotting,however I will use it seldom until they rectified/changed the above issues personally.”
“i thought it was poor because when i became a new customer and deposited, and was intilted to free spins i couldnt find them on the home page, and when i contacted support there wasnt any live chat, so waited 2 days for a reply to my emails, so ended up waiting over a week to recieve my free spins, apart from that there was a good choice of games, but really need to get live chat so customers can get prompt answers to there queries.”
“I found the loyality points system does not work. A lack of admin and help if you needs it right away.Nice games pity about the length off time it takes to pay out after a week I gave and reversed my winning on 3 occasions . These makes the user lose more money.Sorry needs work.”
“Site is OK could do with more chances of winning quicker adding of spin bonuses and more spin bonuses quicker pay outs less prosseing got god games but just need to tweak up the twerks”