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Shawbrook Bank Reviews

2.5 Rating 17 Reviews
35 %
of reviewers recommend Shawbrook Bank

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From the very first interaction, their team demonstrated exceptional professionalism, technical expertise, and a genuine commitment to helping me resolve the issue. They carefully investigated the security breach, identified the vulnerabilities that had been exploited, and worked efficiently to restore my account access. Throughout the process, they maintained clear communication, providing regular updates and explaining each step in a way that was easy to understand.
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Posted 1 day ago
From the very first interaction, their team demonstrated exceptional professionalism, technical expertise, and a genuine commitment to helping me resolve the issue. They carefully investigated the security breach, identified the vulnerabilities that had been exploited, and worked efficiently to restore my account access. Throughout the process, they maintained clear communication, providing regular updates and explaining each step in a way that was easy to understand.
Shawbrook Bank 1 star review on 22nd June 2026
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Posted 1 day ago
The transaction was completed successfully, and I’m thankful for the professional support and advice along the way.
Shawbrook Bank 1 star review on 13th June 2026
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Posted 1 week ago
Although I typically prefer to resolve issues independently, after a month of unsuccessful efforts to address a persistent platform problem, I realized I needed expert assistance. On the recommendation of a colleague who had faced a similar situation, I reached out to Charlotte Scott. From the very beginning, they listened attentively to my concerns, communicated clearly, and maintained a consistently professional approach. Throughout the entire process, I felt genuinely valued, well-informed, and fully supported. The matter was handled efficiently and effectively.
Shawbrook Bank 1 star review on 30th May 2026
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Posted 3 weeks ago
Successful transaction at last. Grateful for all the guidance and support.”
Shawbrook Bank 1 star review on 30th March 2026
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Posted 2 months ago
At a time when I felt completely stuck and unsure of how to handle my situation, I came across ERF while reading online reviews. I decided to get in touch, and I was immediately impressed by their professionalism and speed. Their team responded without delay, offered clear guidance, and genuinely listened to every detail I shared. They approached my case with patience and understanding, making sure they grasped the full picture before moving forward. Their support brought me a sense of relief and confidence that I hadn’t felt in a long time.
Shawbrook Bank 1 star review on 6th February 2026
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Posted 4 months ago
Unique Recovery Firm — Professional Solutions for Scam Losses.
Shawbrook Bank 1 star review on 27th August 2025
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Posted 9 months ago
All thanks to your firm
Shawbrook Bank 1 star review on 10th August 2025
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Posted 10 months ago
Been asking for a settlement figure and a breakdown of interest since mid February! After numerous emails and stated yesterday I reported then to the financial ombudsman I have had a response ! But still no settlement figure, I have been treated like a second class citizen I would never recommend this company to use
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Posted 2 years ago
Penalising NHS workers at the start of the pandemic attempting to pay off loan in full by trying to add 15% interest to the balance paid. Definitely would not recommend.
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Posted 5 years ago
Shawbrook Bank is rated 2.5 based on 17 reviews