“I WAS VERY HAPPY WITH THE CUSTOMER SERVICE AND PRODUCT.
WE ORDERED ORGANZA BAGS WHICH WERE GREAT BUT WE ORDERED THE WRONG SIZE AND THE SUPPLIER WAS VERY HELPFUL TAKING THE INCORRECT BAGS BACK AND SENDING OUT NEW ONES.
VERY QUICK SERVICE.”
“We have received the organza bags which have very kindky been donated to support a fund raising event to raise funds for a care home that my father is in that specialises in dementia care.
The bags are absolutely fabulous and I would recommend the company to anyone.”
“Super quick service once I spoke to a consultant.
Tracked delivery and easy payment.
Just what you need during busy times.
Highly recommend them and we love our jute bags.”
“Shingyo supply us with a couple of items.
The website is easy to use and delivery is always very prompt
Customer support, where necessary, has been courteous and helpful”
“I was highly disappointed by the customer service provided by this company. I ordered 2 packs of 100 10x15cm bags for my wedding but I reviewed one pack which was the wrong size. I tried to call multiple times and write an email to see if this could be resolved urgently and 5 days later have received no response. We had to buy emergency products from another supplier”
Hello Maria,
we are terribly sorry for this. We are trying to figure out what went wrong and why we didn;t track your e-mail. Please send and e-mail to info@shingyo,co.uk and we will give you your money back and arange a pick up for the bags. kind regards
Shingyo