National Transport Services Reviews

Name: National Transport Services
Address: 8610 N New Braunfels Ave, S-607, San Antonio, Texas
Rating: 4.64

4.6 Rating 204 Reviews

91 %

of reviewers recommend National Transport Services

Company Reviews

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Phone:

(888) 346-2202

Location:

8610 N New Braunfels Ave,
S-607,
San Antonio
Texas
78217

National Transport Services 5 star review on 23rd February 2024

Anonymous

Anonymous // 01/01/2019

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“Shipped a car from Los Angeles to Nashville. National Transports' price was fair and they picked up and delivered as they said they would. The car arrived with the usual road dust and grime from a cross-country journey that you'd expect from an open truck, but a quick run through the car wash and it looked like new again. BTW our driver was great about keeping us abreast of his whereabouts along the way and his ETA. Overall a great experience and would definitely use them again!”

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Posted 3 years ago

“excellent service. Excellent communication. Our car arrived in perfect condition with all our packed goods inside! Would highly recommend”

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Posted 3 years ago

“Service was timely, delivered around a scheduled appointment I could not change. Car arrived in good condition, secured well. Driver polite.”

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Posted 3 years ago

“A great service. Took care of the car I purchased, delivered very quickly and all at a reasonable price!”

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Posted 3 years ago

“On time is very key. Thanks”

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Posted 3 years ago

“My truck was delivered undamaged and the gentleman was very pleasant. My issue came when I unloaded the tires out of the back of my vintage pick up and saw that he had put his garbage underneath my wheels through the center hole. His blue plastic gloves, and a water bottle. the reason I know that they were his is because he wore the same kind of gloves when he unloaded the truck. That is the only complaint that I have.”

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Posted 3 years ago

Hi Jeff! Thank you so much for informing us about your experience with National Transport Services. We apologize for the driver's inattention regarding the gloves and water bottle. We will address his carelessness with him right away. We really appreciate your feedback and are so glad that you had a pleasant experience, less the garbage. We strive to provide the highest levels of customer service so that our customers have the best experience possible. We are also always looking for ways to improve our services. If you ever need help in the future, do not hesitate to reach out to us. We're always here to help. Thanks again for your review! Sincerely, National Transport Services

Posted 3 years ago

“They were very professional. Marie easy to communicate with. Took good care of my car, and the car that was removed to get to my car. I recommend.”

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Posted 3 years ago

“Excellent customer service from the home office, by the driver, and followup.”

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Posted 3 years ago

“No thank you”

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Posted 3 years ago

“very professional. no disappointments”

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Posted 3 years ago

“NTS was very helpful, prompt, and value for money.”

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Posted 3 years ago

“Great job with the transport. Very fast in arriving to Maine. No problems at all. Will use NTS if I need them in the future. Thanks.”

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Posted 3 years ago

“Great to work with. Pickup and delivery were as stated, I was informed along the way and arrived in good shape. Will be calling for my next purchase. Thank you”

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Posted 3 years ago

“My car was delivered on time, the driver was an ass not professional at all. He did more damage to my car that I didn’t realize till after the car got repaired.”

National Transport Services 2 star review on 24th March 2023

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Posted 3 years ago

Thank you for your feedback about National Transport Services, Samantha. We really appreciate you taking the time to let us know about your experience. We are sorry that the driver was not professional. We have attached more photos of your vehicle at pick up. It appears that your car was in an accident prior to picking up. We would really like to know more details so we can work to make sure this doesn't happen again. Could you please tell us more about the specific behavior of the driver as well as how you think we could have better handled the situation?

Posted 3 years ago

“Awsome experience will use them again”

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Posted 3 years ago

“Tucker and Lily were so helpful in making sure my motorcycle made it from Atlanta to NJ. Easy to schedule, had a great response time when I had questions, and made me feel confident in my decision. Highly recommend.”

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Posted 3 years ago

“My car was returned with dents and some scratches. Not to mention, I was charged extra to move my vehicle despite giving the company plenty of time.”

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Posted 3 years ago

Thank you for your feedback regarding National Transport Services. We are genuinely sorry that your car was returned with dents and scratches and was charged extra for the storage yard. This is the first time we have heard about the damages since it was delivered on December 12th, 2022. We appreciate you taking the time to let us know about your experience. We want to improve our services, so please let us know what we could have done better in your unique situation.

Posted 3 years ago

“This was my 7th shipment, and as usual this shipment was well done. Cars came early, and driver was extremely helpful. Also price is very competitive”

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Posted 3 years ago

“Okay. Too expensive.”

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Posted 3 years ago

Thank you for your feedback, Lenora! We pride ourselves on providing the best transport services to our customers. Our top priority is to ensure that all of our customers have an enjoyable experience, so your opinion is very valuable to us. If there is ever anything we can do for you, don't hesitate to reach out.

Posted 3 years ago

“Excellent results for shipping a Classic Porsche from LA to Monterey. Very timely shipment, good price, no damage and friendly exchange with the operator.”

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Posted 3 years ago

National Transport Services is rated 4.6 based on 204 reviews