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SHIRLEY WOOLS LIMITED Reviews

4.4 Rating 119 Reviews
A
Happiness Grade
A

Customer Service - Good

100.00%
Industry Average
I ordered several patterns and some yarn. It arrived within days, but there was an error, due to two patterns having the same number. I emailed Shirley Wools and got a reply within the hour, which resolved the matter, along with an apology about causing me the trouble of having to contact them over it. Well done Shirley Wools for good service and fast action to correct an error. Will certainly shop here again.
posted 1 week ago - Jill Parkinson
Really quick delivery and responded to a query really swiftly, solving an error I made with my email address. Will was well priced and with this customer service I will definitely use again
posted 8 months ago - Anonymous
Consistently good service. Very competitive pricing and free pattern book and delivery for orders over £30.
posted 1 year ago - Susan
Prompt delivery. Excellent customer service. Have used several times already. Happy to use again. Immediate refund for duplicate order.
posted 1 year ago - Hazel
Excellent service and very prompt delivery. My wife is delighted.
posted 1 year ago - Anonymous
Competitive pricing and very prompt delivery. I got the feeling that the company had a genuine interest in their customer and in providing a good service. Thank you
posted 1 year ago - Eleanor
I have ordered wool and patterns recently from Shirley Wools Ltd. This has been on separate occasions. I have found their service to be excellent. Furthermore, the communication in keeping the customer informed of the status of their order to be outstanding. I was extremely happy with prices and the service.
posted 1 year ago - Pam Jennings
Great service, prompt delivery, good communication and free pattern, very pleased.
posted 1 year ago - Anonymous
Have used this company quite a lot. Find the service really good very efficient. Yarn and patterns are a good price and the free gift always welcome
posted 1 year ago - Dee
Speedy service and quick despatch. Helpful emails to keep me informed of progress. Order placed on Wednesday evening and received the goods Saturday. Excellent. Thank you Shirley Wools.
posted 1 year ago - Hannah