“
To make matters worse, I then received an email stating that the issue had been “resolved” — when in reality I have not even received a proper reply addressing the evidence I submitted, nor have I received a refund.
”
posted 1 month ago
- Anonymous
“
For some reason I am not able to return my order. Really bad. I want my refund please.
”
posted 3 months ago
- Aurora
“
Given notice that the shoes weren't wanted if not arrived by Saturday, shoes arrived Monday!!! Had to chase up refund and finally almost a month later refunded, 12 emails all told I've sent, wasted so much time, frustrated and angry.
”
posted 1 year ago
- Janet
“
They acknowledged receipt of my item on 2nd January as seen in pic I posted and was told it would take 10 working days for my refund to be processed as it used to before.
”
posted 2 years ago
- Displeased Peter
“
Refund wait is 14 Working days! Thats after Evri deliver to their warehouse. Unrealistic timeframe for an online retailer. Wont be using again
”
posted 3 years ago
- Julie
“
They are refusing to refund me and say have no record of my order.
”
posted 3 years ago
- Lorraine Carlin
“
Then you tell me you're issuing a refund as Evri made a delivery attempt.
”
posted 3 years ago
- Suzanne Manktelow
“
Agents have no autonomy to resolve problems, they say only one thing, return the items to us for a refund.
”
posted 4 years ago
- Michael
“
I have received refund for 2 pairs after a couple of weeks.
”
posted 4 years ago
- Anonymous
“
Ordered kurt Geiger trainers, idiots sent me the wrong colour. Eventually got refund but they never gave me my delivery fee back! Even though it was their fault
Not professional company
”
posted 4 years ago
- naomi
