Shoeaholics.com Reviews

“ They acknowledged receipt of my item on 2nd January as seen in pic I posted and was told it would take 10 working days for my refund to be processed as it used to before. ”

“ Refund wait is 14 Working days! Thats after Evri deliver to their warehouse. Unrealistic timeframe for an online retailer. Wont be using again ”

“ They are refusing to refund me and say have no record of my order. ”

“ Then you tell me you're issuing a refund as Evri made a delivery attempt. ”

“ Agents have no autonomy to resolve problems, they say only one thing, return the items to us for a refund. ”

“ I have received refund for 2 pairs after a couple of weeks. ”

“ Ordered kurt Geiger trainers, idiots sent me the wrong colour. Eventually got refund but they never gave me my delivery fee back! Even though it was their fault Not professional company ”

“ Items arrived faulty and damaged, Now for sale at higher price. Will not exchange but only offering to uphold statutory entitlement to refund (which will take weeks). When contacted customer services they advised 'were a clearance outlet and therefore products are often ex demonstration, window displays or returns and therefore often will have defects). Not clearly advertised as seconds! Avoid. ”

“ Despite sending emails and taking part in chats I am still waiting for a refund on a pair of trainers. ”

“ DO NOT BUY FROM THIS COMPANY!! There customer service is appalling and you will be waiting weeks and weeks on end if you return an item for a refund! The company are clearly holding onto customers funds during the covid lockdown. ”