Shoes.co.uk Reviews

Name: Shoes.co.uk
Rating: 3.97

4.0 Rating 35 Reviews

71 %

of reviewers recommend Shoes.co.uk

4.0

Based on 35 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Email:

customerservice@shoes.co.uk

Write Your review

Tell us how Shoes.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rip off company avoid buying from this company. I ordered 2 pairs of shoes to justify £19 delivery cost. They cancelled 1 pair saying out of stock and said 2nd pair dispatched. I asked to cancel my order as not happy and they will not refund me for the 2nd pair of shoes or delivery charge saying they are awaiting their courier to return to their depot.after 2 weeks no refund, no explanation other than they are waiting for their courier. What a rip off, avoid buying from these scammers at all costs!!!”

Helpful Report

Posted 7 months ago

“Placed an order on the 23rd of November and I have not heard anything from them. Payment taken though”

Helpful Report

Posted 2 years ago

“The telephone number does not work; the email does not work. Ordered shoes on 3rd September and despite email confirmation and money taken from bank...I have received nothing. I believe this is a FALSE website and I also believe that the 'positive' reviews are in fact fraudulent. If I hear nothing within the next 10 days, I will report this to Trading Standards and Companies House. It is worth noting that those companies who they claim to be affiliated (sister sites) have in fact never heard of them.”

Helpful Report

Posted 6 years ago

“Very Efficient service - first over the phone when placing the order, and then prompt delivery with e/mail notification . Thrilled with the shoes - will be back again !!”

Helpful Report

Posted 7 years ago

“Quick delivery. Perfect condition when delivered. Exactly what I order.”

Helpful Report

Posted 7 years ago

“Speedy delivery ... beautiful shoes ... extremely happy .... Thankyou .”

Helpful Report

Posted 7 years ago

“Excellent telephone customer service and speedy delivery”

Helpful Report

Posted 7 years ago

“They have the sizes I need and the webite is easy to use and they ship really fast”

Helpful Report

Posted 7 years ago

“Happy to shop with u”

Helpful Report

Posted 7 years ago

“I was told by a friend to choose one size smaller than I would usually expect to fit, so I sent for a pair of size 5 and I found she was right; they fit me very well. This time I did the same again, but the shoes, though they are also size 5, are too small. Jane”

Helpful Report

Posted 7 years ago

“Terrible Shoes not arrived yet 0rdered on22/4/2017”

Helpful Report

Posted 7 years ago

“They mixed up my order, I ended up with one pair of the wrong shoes, and they took more then 2 weeks to send out my second pair of the same order, not very impressed with them”

Helpful Report

Posted 7 years ago

“Website was easy to use and quick delivery. Although my purchase wasn't suitable the return was free so happy me”

Helpful Report

Posted 7 years ago

“Dispatched fairly quickly”

Helpful Report

Posted 7 years ago

“I HAD AN ALTOGETHER PLEASUREABLE EXPERIENCE DEALING WITH THE COMPANY. UNFORTUNATELY I HAD TO RETURN THE SHOES AS THEY DIDN'T FIT BUT I WAS ABLE TO FOLLOW THEIR INSTRUCTIONS TO PRINT OUT A RETURNS LABEL, AND HAVE BEEN INFORMED BY E.MAIL THAT A FULL REFUND HAS BEEN RAISED.”

Helpful Report

Posted 7 years ago

“Very good service.”

Helpful Report

Posted 7 years ago

“Very easy ordering process and order arrived quickly. My Padders are lovely - very comfortable and practical and true to size.”

Helpful Report

Posted 7 years ago

“Excellent shoes delivered on time and in excellent condition”

Helpful Report

Posted 7 years ago

“poor correspondence from shoe.co.uk and customer services did not keep to their words either”

Helpful Report

Posted 7 years ago

Dear Sir, Thank you for the review that you left regarding your recent order with Shoes.co.uk. I am very sorry that you were disappointed with the service you received from our customer service team. As stated on our website delivery can take between 5-10 working days from the date of ordering, on checking the tracking information I can see that the parcel was received well within this time frame so I am sorry for any confusion caused. I have passed your comments onto the customer service manager to be discussed with the team. Kind regards The Website Team

Posted 7 years ago

“very pleased with my shoes and would certainly buy from this Company again . Norma Little”

Helpful Report

Posted 7 years ago

Shoes.co.uk is rated 4.0 based on 35 reviews