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Free Spirited Reviews

4.4 Rating 249 Reviews
C
Happiness Grade

Free Spirited have a Customer Happiness Grade of C. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

91.30%
Industry Average
I love the bright colors, awesome designs, and especially the price!
- Joel Kaiser
I love these shirts. High quality and comfortable at an extremely reasonable price. This child of the 60’s is thrilled!
- Jerri Ryan
I love these shirts! They are true to size and the price is awesome!
- Bobbi Jo Van Alstine
A

Delivery - Fast

100.00%
Industry Average
The shirts are good quality fabric, awesome tie dyed design and prompt delivery.
- Merlinda Esguerra-Turner
Great quality brilliant colors fast delivery
- Steven Wolcott
Very fast delivery! Good quality shirt, Very nice design. Love i,t Love it, Love it,
- Glen Gerrard
F

Returns Process - Difficult

0.00%
Industry Average
The shirts are not soft as stated. The return policy is very confusing. States Free returns and then it states returns are paid by customer. Lori
- Lori Yoder
E

Refunds - Difficult

38.46%
Industry Average
Never received all my order. Would like my shirts or a refund
- Sandra Bechtholdt
” Demanded a refund and to cancel the club membership.
- Kimberly Harkins
Shirt came way to small and one had a rubberba d melted into the shirt. Have requested a refund/return multiple ti.es with no response.
- Crystal Petermeier
79.31%
Industry Average
I had a question that wasn't answered until about 3 back-and-forth queries were sent to customer service.
- Tonya Thompson
Beautiful variety of tie dye tshirts with great prices. The fabric is wonderful and true to size. Customer service is outstanding! Friendliest teams I am happy to work with. Thank you Mary!!
- Rosanne Parsill
Love the look and feel of my new T’s. I got a great deal and even better service! Will definitely use Free Spirited again.
- Rick Bartells