Free Spirited have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Bi was concerned about what the quality would be. The shirts are great and the colors are really great. Also, can't beat the price.😊
”
- Robert Holder
“
We got the short sleeve heart and one other short sleeve for me and a short sleeve for my husband. They are absolutely gorgeous and we love them. We will definitely be ordering more if you haven’t purchased one you need to get one well worth the price.
”
- Sandra Witt
“
Great products at a great price!
”
- Greg Boothe
“
All is well, except if you are a woman buyer. These are shaped for men, so if you want the shirt to be relaxed at the hip, you have to choose much larger. Also, I bought the "blue wave" because I'd like to represent the "Blue Wave" for our country. When it arrived, it didn't look much like a blue wave. Still, the delivery was prompt, and I think they are an honest company.
”
- Kathy Potter
“
Love the shirts, the craftsmanship and prompt delivery!!
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- Ray
“
Love the products, pricing, and speedy delivery. Don't like the subscription service. Be sure to read the terms and conditions before your order!
”
- Sharon Gibson
“
I was told I would be refunded but never was apparently because I find you have still been charging me, since of October, 2025! (see attached bank record.
”
- Phillip Lauer
“
Never received all my order. Would like my shirts or a refund
”
- Sandra Bechtholdt
“
” Demanded a refund and to cancel the club membership.
”
- Kimberly Harkins
“
I was worried about the size and a customer service rep named Marc was very patient with me. The shirts arrived very fast and are soft, true tilo size and I love them. Make sure if you don't want to be included in their membership to let them know. They are very kid, great quality.
”
- Angie Lively
“
Products are great quality, and customer service is fantastic. Happy to support small businesses!
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- Tamara Brummer
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Love the products, pricing, and speedy delivery. Don't like the subscription service. Be sure to read the terms and conditions before your order!
”
- Sharon Gibson