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Free Spirited Reviews

4.5 Rating 462 Reviews
B-
Happiness Grade

Free Spirited have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process and refunds.

A

Price - Excellent

95.56%
Industry Average
I love my new tye dye. I got the pink one with the heart it is so pretty and it's a great price. I think I'm going to order cotton candy shirt next
- Denise Takatch
My T-shirt is good quality and was shipped quickly. The price was very good.
- Jill Garrett
I purchased 3 t'shirts in 3 different sizes. The shirts fit true to size. The colours are bright, the tie dye patterns are perfect, the shirts are soft & comfy & the price is right! I'd recommend Free Spirited :)
- ANNE PETERSEN
A

Delivery - Fast

100.00%
Industry Average
Very comfortable T-shirt, and good quality. Great design and timely delivery!
- Gretchen T Moore
Wow! Fast delivery! I love the shirt. So colorful. Will definitely order from again
- Sue Miller
Excellent customer service, quick delivery! Shirts were very nice! Highly recommend
- Diane Cox
D
50.00%
Industry Average
The shirts are not soft as stated. The return policy is very confusing. States Free returns and then it states returns are paid by customer. Lori
- Lori Yoder
E

Refunds - Difficult

37.50%
Industry Average
I was told I would be refunded but never was apparently because I find you have still been charging me, since of October, 2025! (see attached bank record.
- Phillip Lauer
Never received all my order. Would like my shirts or a refund
- Sandra Bechtholdt
” Demanded a refund and to cancel the club membership.
- Kimberly Harkins
85.37%
Industry Average
They service is impeccable, the vibes are immaculate, and the product is perfect. Wonderful shop!
- Brian Bennett
Excellent quality & customer service is just as good! Shipping is speedy. I am so pleased with all the products I have received.
- Merikay Warpet
Great company with great service.
- Kay Richardson