Shout! Factory Reviews

4.7 Rating 240 Reviews
A
Happiness Grade
A

Customer Service - Good

95.35%
Industry Average
Fantastic service
posted 5 years ago - Jesse A.
I also always receive some of the best customer service whenever I order from their website.
posted 6 years ago - Kyle H.
Very quick service from Shout. I’m glad these older flicks are getting proper treatment.
posted 6 years ago - David S.
Great service...the only source I could find which said enough about the product that I could tell it was the version I wanted
posted 6 years ago - Carol H.
I love the poster bonuses, whether rolled or folded and shrink wrapped slipcovers! I can't wait for Scream Factory to venture into the 4K realm, but until then love their collector edition Blu-Rays. My favorite recent partnership has been with NECA and hope more collector editions like the B&T, Child's Play, and Silent Night Deadly Night come out. Keep up the great work and top-of-the-crop customer service!
posted 6 years ago - Ryan W.
great customer service, good prices, and insanely awesome products. I feel everyone should order straight through the site! Definitely best blu ray company!
posted 6 years ago - Zack P.
Great job. Fast and efficent service.
posted 6 years ago - Tony W.
Shout Factory releases titles on DVD that the originating studio has forgotten or has given up on and gives us complete series instead of a season at a time in the new day of “binge watching” which is very much appreciated. Thanks so much for the great quality releases with special features and excellent customer service to boot.
posted 6 years ago - BRIAN M.
Onto customer service.
posted 6 years ago - Robert
Despite the exchange rate on the Canadian dollar vs. US, Shout Factory's sale prices were still a better bargain than pricing of more local competitors. Shipping was fast and items delievered as described. Excellent service and would definitely order again.
posted 6 years ago - Marc B.