“
Sent them by their returns portal explaining I needed replacement in a week as shoes were for my wedding.
”
posted 3 months ago
- Jayne Toolan
“
Product was as it had been advertised. Thank you. I had to return the size 10 for size 11 but I am not overly impressed with the processing of your returns especially 7-14 working days waiting time.
”
posted 5 months ago
- Immanuel Yartel-Kubin
“
The items sizing is way off have compared to another sized shoe more than an inch difference very disappointing the returns policy is absolutely ridiculous!!!!
DO NOT BUT FROM THEM
”
posted 5 months ago
- Sonny Luxford
“
Awful quality slippers awful returns process, returned my slippers i bought for my partner they received them 6 days ago and i still havrnt had confirmation not only this but inhad to pay for delivery to return rubbish merchandise never dealt with such a shambles of a company in my 35 years of life avoid at all cost dont waste your money at all please dont fall for there rubbish product.
”
posted 5 months ago
- William Wadsworth
“
Very poor customer services. Received a pair of boots which had clearly been very tried on by a previous customer, and even included their packing slip showing all their personal information. Shuperb requested multiple photos but it’s still costing me to return the worn boots as they won’t provide a returns label. Shop elsewhere!
”
posted 5 months ago
- Charlotte Coles
“
Terrible, I bought 2 pairs of hush puppies. 1 pair had one shoe smaller than the other and the other pair were both far too small and the stitching was faulty going off the edge of the shoe. I’ve parcelled up ready to return and waiting to get a label printed as don’t own a printer, disappointed you have to pay for returns - even though both pairs are faulty.
”
posted 5 months ago
- Anonymous
“
I bought hush puppies, they were marked up as an 11, but were more like an 8. Waiting to see goo good the company is on returns.
”
posted 6 months ago
- Stephen White
“
Poor returns service
”
posted 8 months ago
- Anonymous
“
It wasn't clear that you had to add the returns label at checkout to get it for only £1, if you do it after you are charged £2.99 delivery service for a label to be sent via email! Pretty cheeky!! The shoes were in good condition however and arrived in good time.
”
posted 9 months ago
- Mrs E C Bromley-Davenport
“
The slippers are not wide fit they are closer to standard. Saved the bag they came in but no returns label on it or in it. Will go online to find where to return the slippers.
”
posted 9 months ago
- Anna Czarniecka
