“
The written directions and set-up tutorials were very easy to read, watch and follow! Very simple and quick set-up process! SideTrak's service is stellar! Their CS team responds quickly and answers all of my questions! They also proactively check back via email to make sure I do not need additional assistance! I also worked with the same CS associate in all of my correspondences.
”
posted 3 years ago
- -Lynn
“
The customer service was amazing! My original was lost due to covid, so another one was ordered and quickly recieved!. Once I received it the set up was very simple (thanks to the YouTube video) and it has help me work very effectively at home! It's light and no issues so far!
”
posted 3 years ago
- Sovanara
“
great customer service and on point quality.
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posted 4 years ago
- Tamie P
“
It is so difficult to switch to a single laptop screen after being used to working with two screens along with the laptop. The Side track has been a god send. It was easy to install and is light enough for me to carry around without difficult. I have not needed customer service. To this point I love my side track.
”
posted 4 years ago
- Anonymous
“
This thing is awesome! I've been looking for a product like this and it's just what I needed -- has made my life so much easier. It's well-made, easy to set up, and the customer service people are prompt and communicative if there's an issue. I work on my porch a lot and don't have a table to set up another monitor -- the SideTrak is perfect since it attaches to your laptop. Love it!
”
posted 4 years ago
- Anonymous
“
Love my SideTrak! It arrived super fast and they have awesome customer service!
”
posted 4 years ago
- Leslye
“
Set was exceptionally easy. Is easy to attach and very light weight. This has made my work from home or any place else a breeze. I did have 1 question, connected with customer service and they have been helpful and quick. I have recommended this to colleagues who do the same type of work and would co to use to recommend it to anyone.
”
posted 4 years ago
- Anonymous
“
I had an issue with the first side trak and customer service was GREAT. They sent a replacement immediately so it wasn't too disruptive to my work.
”
posted 4 years ago
- Anonymous
“
Excellent customer service! I was having issues with my SideTrak not matching up with my laptop and was immediately guided through how to resolve this issue. It turned out to be a Citrix issue that is resolved after adjusting my zooms. They were very helpful in screen shotting everything I needed to to fix my issue. Super happy with my SideTrak!!!!
”
posted 4 years ago
- Molly K
“
I called the customer service number Had to leave my phone number and they called me back and resolved the security issue very professionally and quickly.
”
posted 4 years ago
- VWalker
