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So wanted to return and it's been 4 weeks of emails back and forth, Paying or return postage and tracking as well as sending proof of delivery and still they have not refunded me, and tried to offer deals etc.
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posted 1 week ago
- Anonymous
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I wish I had read the reviews before I made a purchase. Made a purchase the first week of February for Valentine's Day. I am still waiting for the pajamas set to be delivered. I was told by customer service that the delivery was made. Upon checking with USPS delivery number was bogus. This company is a real RIP OFF. The USPS should do a investigation of silksilky. This company should not be able to do business in the US!
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posted 2 months ago
- Angry Customer!!
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I sent the package by recorded delivery and it was lost in the post.
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posted 3 months ago
- Floyd Bruno
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Delivery took 3 times longer than advertised and too late for my wife's birthday.
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posted 3 months ago
- Anonymous
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Worst experience ever, ordered end of November, to arrive, in Australia, in time for a Christmas gift, despite them advertising 6 - 9 days delivery, it eventually turned up 6 weeks later, 3 weeks after Christmas. If I want to return the item, I have to post, at my expense, to an address in America.
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posted 3 months ago
- Anonymous
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The order that I placed and paid for has been stuck in their delivery system since Dec. 13. I have written to customer service three times and have gotten the same useless answer each time, telling me to have patience. Whether or not I ever get this order (which was supposed to have arrived before Christmas), I will never buy from them again, and I encourage others to do the same.
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posted 4 months ago
- Anonymous
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Ordered unable to track item or confirm delivery. I fear this is a scam.
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posted 4 months ago
- Delonius Monk
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Courier did not notify us of the delivery and left the package out in the rain just a metre away from an under cover verandah.
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posted 4 months ago
- Anonymous
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Purchased item quoted delivery time of
9 to 10 days, what a joke, after a month still waiting, with numerous emails demanding my money back, but just receiving excuses & delaying tactics, DON'T BUY FROM THIS SITE WORST EXPERIENCE EVER
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posted 6 months ago
- Anonymous
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Poor quality and for delivery they don't declare the right amount so you need to pay extra money at delivery. Really poor experience, so disappointed
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posted 1 year ago
- Anonymous