“
Beware - another scam which is so disappointing. I did receive thee items, 3 week delivery timeline, the sizes were all wrong, in asking for a return process was told I had to mail to the US at my cost!!
the site did not provide this detail when I purchased or I would never have gone ahead!!
”
posted 1 month ago
- rozelle
“
The card that was left in the letterbox from the delivery guy states he dropped it off at a place that doesn’t exist for me to pick it up.
”
posted 5 months ago
- Violeta
“
So wanted to return and it's been 4 weeks of emails back and forth, Paying or return postage and tracking as well as sending proof of delivery and still they have not refunded me, and tried to offer deals etc.
”
posted 6 months ago
- Anonymous
“
I wish I had read the reviews before I made a purchase. Made a purchase the first week of February for Valentine's Day. I am still waiting for the pajamas set to be delivered. I was told by customer service that the delivery was made. Upon checking with USPS delivery number was bogus. This company is a real RIP OFF. The USPS should do a investigation of silksilky. This company should not be able to do business in the US!
”
posted 8 months ago
- Angry Customer!!
“
I sent the package by recorded delivery and it was lost in the post.
”
posted 8 months ago
- Floyd Bruno
“
Delivery took 3 times longer than advertised and too late for my wife's birthday.
”
posted 9 months ago
- Anonymous
“
Worst experience ever, ordered end of November, to arrive, in Australia, in time for a Christmas gift, despite them advertising 6 - 9 days delivery, it eventually turned up 6 weeks later, 3 weeks after Christmas. If I want to return the item, I have to post, at my expense, to an address in America.
”
posted 9 months ago
- Anonymous
“
The order that I placed and paid for has been stuck in their delivery system since Dec. 13. I have written to customer service three times and have gotten the same useless answer each time, telling me to have patience. Whether or not I ever get this order (which was supposed to have arrived before Christmas), I will never buy from them again, and I encourage others to do the same.
”
posted 9 months ago
- Anonymous
“
Ordered unable to track item or confirm delivery. I fear this is a scam.
”
posted 10 months ago
- Delonius Monk
“
Courier did not notify us of the delivery and left the package out in the rain just a metre away from an under cover verandah.
”
posted 10 months ago
- Anonymous