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silksilky.com Reviews

1.3 Rating 173 Reviews
F
Happiness Grade
F

Returns - Difficult

13.64%
Industry Average
No free returns (ok, it says so on the website), but several issues: 1.
posted 1 month ago - Unhappy customer from Norway
They make returns as difficult as possible.
posted 3 months ago - Jeff
They lie about returns.
posted 8 months ago - Anonymous
After returning three items, I received confirmation of the returns, but it has now been over two weeks without any sign of my refund.
posted 8 months ago - Hazel Tran
Appalling customer service. The returns process is deliberately impossible. These people need to be investigated.
posted 10 months ago - Anonymous
It’s clear they make the process hard on purpose to avoid accepting returns.
posted 10 months ago - Sara
DO NOT BUY. The customer service is highly responsive but exchanges and returns, while are allowed within 30 days, demand a $43 fee. Egregious. DO NOT BUY. Their sizing runs small.
posted 1 year ago - Anonymous
1) They don't provide free returns.
posted 1 year ago - Yusuf N
The so-called easy returns that they advertise are not really that easy after all.
posted 1 year ago - Alex
They do not provide free returns.
posted 1 year ago - Floyd Bruno