silksilky.com Reviews

“ After returning three items, I received confirmation of the returns, but it has now been over two weeks without any sign of my refund. ”

“ Appalling customer service. The returns process is deliberately impossible. These people need to be investigated. ”

“ It’s clear they make the process hard on purpose to avoid accepting returns. ”

“ DO NOT BUY. The customer service is highly responsive but exchanges and returns, while are allowed within 30 days, demand a $43 fee. Egregious. DO NOT BUY. Their sizing runs small. ”

“ 1) They don't provide free returns. ”

“ The so-called easy returns that they advertise are not really that easy after all. ”

“ They do not provide free returns. ”

“ I sent back the first item - Easy Returns they say! I had to send it from Australia back to USA at 3 times the cost of local delivery. ”

“ If I can give less than one star, I would have done. This is a scam. Please do not buy from this company. Sizing is wrong and the return process is nothing short of a robbery. It is impossible to track returns and the process is shrouded in secrecy. To even get a return address was a struggle. I am still waiting for a refund and kicking myself for falling for this scam. DO NOT BUY FROM THIS COMPANY. ”

“ The returns policy of this company is woeful. I purchased a garment for my wife at Christmas. Of course it was over 39 days before she tried it! The sizing is not realistic. They refused a refund. I will not be using or recommending this company again. Customer has to pay for the return! ”