Simply Bearings Group Ltd Reviews

Name: Simply Bearings Group Ltd
Address: Simply Bearings Ltd Halton House Greenfold Way, Simply Bearings Ltd Halton House Greenfold Way, Leigh
Rating: 4.95

5.0 Rating 29,711 Reviews

100 %

of reviewers recommend Simply Bearings Group Ltd

Company Reviews

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Metrics

5.0

Based on 29,711 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01942269837

Email:

support@simplybearings.co.uk

Location:

Simply Bearings Ltd Halton House Greenfold Way,
Simply Bearings Ltd Halton House Greenfold Way
Leigh
WN7 3XJ

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Simply Bearings Group Ltd 5 star review on 21st May 2025

PHIL PARTINGTON

Simply Bearings Group Ltd 5 star review on 18th March 2025

RICHARD TEW

Simply Bearings Group Ltd 5 star review on 13th October 2024

CRAIG WHITE

179

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website and good range of bearings. I find the moderately high one size fits all postage offputting. I rather feel that these internet companies that put my local shop out of business, who don't have the cost of a shop, should cover their own postal charges.”

Helpful Report

Posted 3 months ago

Hi Steve, We really appreciate your continued support and your kind words about our website. It’s great to hear you find it easy to use! We understand that shipping costs are an important factor, which is why we offer a range of delivery options, including free shipping on all orders over £15. For orders below this amount, covering shipping costs is unfortunately not viable, especially with some of our products starting from as little as £2.51. That said, we do our best to keep our pricing fair and transparent. If you ever have any questions or need assistance, please don’t hesitate to get in touch. Thanks again for your support.

Posted 3 months ago

“Product as ordered but delivery ridiculously long.”

Helpful Report

Posted 9 months ago

Hi David, Thank you for reaching out. I can confirm that you selected our free delivery option when placing your order, which has an estimated delivery time of 2-7 days. Rest assured, your order was dispatched the same day and handed over to Royal Mail. For future orders, we offer a wide range of shipping options, including Next Working Day delivery. If your order exceeds the expected delivery time, please don’t hesitate to contact us. Thank you for your order.

Posted 9 months ago

“acceptable price and good delivery. Product supplied with foreign language labels not English”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your purchase and for taking the time to leave your Review. My apologies for the labels being in a foreign language. I have passed this feedback to our purchasing team for review. I have emailed you a data sheet for both products you have purchased. Should you have any questions or queries, please do not hesitate to give me a call on 01942 269837. Kindest Regards Daniel

Posted 1 year ago

“NOT UP TO YOUR NORMAL STANDARDS. ALL THE ITEMS WHERE NOT IN STOCK AS YOUR WEB SITE SAID THEY WAS. SO WHEN THE ITEMS CAME THE BOX,S OF BEARINGS WHERE ALL READY OPENED AND THE M6 X .75 P GRUB SCREWS WHERE MISSING FROM 3 OFF THE BEARINGS 6 IN TOTAL.”

Helpful Report

Posted 1 year ago

Hi Kevin, I am so sorry for the trouble you encountered with your most recent order. I've tried to call you this morning but the number you registered with us is incorrect. Our technical advisor Billie has sent you an email with our plans on how we can rectify this issue as soon as possible. As a loyal customer, I'm sure you will agree that this isn't the usual way we operate at Simply Bearings. Please can you reply to Billie's email or feel free to give us a call at your earliest convenience on 01942 269837. Kind Regards Danny

Posted 1 year ago

“i needed a seal so having bought one two years ago knew simply bearings had what i needed i bought one however it had doubled in price! £5 to £10 (only a small seal as well approx 3cmx 3cm) this increase in price ,amongst increases in everything to do with motorcycle restoration has made me stop doing it anymore after over 40 years”

Helpful Report

Posted 2 years ago

Hello. Thank you for taking the time to review your recent purchase. I can see you are correct, the Viton Seal has increased in price since you last purchased it in 2021. As you mentioned, costs have increased across most businesses since 2021. Whilst we try to remain as competitive as possible, increasing our prices is sometimes the only option. This is always a last resort and not a decision we take lightly. Your most recent purchase falls within our 90-day returns window, so if you would like to return the seal I would be more than happy to issue you a full refund. Please feel free to contact our friendly customer service team on 01942 269837 and we will be more than happy to start the returns process for you. Kindest Regards Danny

Posted 2 years ago

“I've used simply bearings a number times since finding them some years ago.I needed some roller chain and a bronze bush for a vintage Ransomes mower I'm restoring. These days I can usually find my requirements on their website which I did this time except the bronze bush which was listed with an availability issue requiring me to call them which I did this last Wednesday morning.I spoke to a member of the sales team regarding the Bush which was available as a higher quality item , and also ordered the chain at the same time. The chapI spoke to was extremely helpful,he knew his stuff and found my items on his computer very quickly and accurately.I chose the standard of delivery and completed the order. Finally , he said the order would be processed and despatched that afternoon , this was around 11 30 am, imagine my surprise when I received a text from the courier early the following morning prior to delivery !! Over the years I've always had excellent service from Simply bearings , this was just fantastic , well done I always amazed how quick delivery can be from one end of the country right down to the south coast ( Sussex ) overnight, very efficient thank you Simply bearings”

Helpful Report

Posted 2 years ago

Dear David, Thank you for taking the time to write a review of your experience with Simply Bearings. We're so glad to hear that our service exceeded your expectations and that you were happy with not only the quality of our products but the rapid turnaround. I will be sure to pass your warm words on to Daniel. At Simply Bearings, we strive to provide the best customer service possible and we appreciate all the feedback we receive. We understand how important it is for our customers to have a good experience so we'll keep doing everything we can to make sure our customers are happy. Please let me know if there's anything we could have done better to improve from 3*. We value you as a customer and if you need any assistance or have further queries, please don't hesitate to contact us and we'll be happy to help. Thank you again for your kind words and for taking the time to write a review. Best regards, Danny

Posted 2 years ago

“Always friendly and patient when I have rung for advice. Orders are dealt with and delivered in a timely fashion. One thing I would like to see improved is their 'off the shelf' website, which is similar to several other bearing sellers. This website is really frustrating. When you need to check bearing details, there is no good way of comparing details of similar bearings side by side You have to navigate out and refilter then go into the next bearing's details and write it all down. Needs improvement!”

Helpful Report

Posted 2 years ago

Hi Gary, Thank you for your kind words on the level of service you have received when contacting our customer service team and also the speed of our delivery. I've had a discussion with our IT team and been informed this is something that is being investigated by our development team at the moment. I would advise right-clicking and opening each item in a new tab in the interim. This will allow you to compare multiple bearings at once. Should you have any questions, please feel free to give our customer care team a call, who will be happy to help 01942269837 Kindest Regards Danny

Posted 2 years ago

“The wrong ones were sent so went out to a shop which I should have done in the begining”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to review your purchase. Please accept my apologies that you have received the incorrect item. I cannot see any correspondence from you regarding this issue. We are more than happy to refund you if we have sent you the incorrect item. I have just tried to call you but been unable to get through. I have emailed you to advise how we can get this issue resolved. I would really like to put this right for you and look forward to hearing from you soon.

Posted 2 years ago

“I bought some Enduro bottom bracket bearings and a puller I have not been able to fit the bearings as the puller was useless. I’m sure the bearings will be fine and I have ordered a different make of puller. Please take the Enduro cheap puller off sale as it is absolute tat and we shouldn’t waste resources on it.”

Helpful Report

Posted 2 years ago

Hi David, Thank you for taking the time to review your purchase. Please accept my apologies you are not 100% happy with the Enduro Bearing Puller. I cannot see any issues from the previous 12 months with this part so I can assure you this is an isolated incident. I have just tried to call you to discuss how we can resolve this issue for you but I was unable to get through. We do offer a 90 day return on all of our products. Please can you contact our friendly customer service team on 01942 269837 who will be more than happy to initiate this for you. Kindest Regards Danny

Posted 2 years ago

“Have had issues with delivery, Also asked about a credit account months ago and no one has come back to us , would probably buy more from simply bearings if we had a account and persum that would help make simply bearings more competitive against our current bearing suppliers .”

Helpful Report

Posted 2 years ago

Hi Brian, Thanks for taking the time to leave your review. I have tried to call you to discuss the points raised but I was unable to get through so I have just emailed you instead. We did send you a credit application in May but I have forwarded you a new one. Should you ever experience issues with postage, please don't hesitate to get in touch; our friendly Customer Care team will be more than happy to help. Kindest Regards Danny

Posted 2 years ago

“Did not appreciate being unable to purchase bearings whilst on phone had to wait for quote to find that the bearings were now 50% more expensive”

Helpful Report

Posted 2 years ago

Hi Stephen, Thanks for taking the time to leave feedback on your recent purchase. I have just emailed you and would appreciate your thoughts on my proposal. I apologise for the price increase but I hope you are happy with my reasoning for this. Should this not be acceptable, I would be more than happy to collect the stock from you and issue you with a full refund. I look forward to hearing from you soon. Kindest Regards Danny

Posted 2 years ago

“Excellent service, quick turnaround Unfortunately the quality of the item purchased was very poor and has lasted a month or so, The original belt lasted 6 years”

Helpful Report

Posted 3 years ago

Hi Graham, Thank you for taking the time to leave your review. Our technical Manager Christian has just left you a voice mail. Please can you return his call and we will be more than happy to help with the issue you've had with your new belt. Our contact number is 01942269837

Posted 3 years ago

Thank you for returning our call. As discussed feel free to send us an image of the belt. Should this show a faulty product then we will be more than happy to issue you with a full refund. Best Regards Danny

Posted 3 years ago

“They were brilliant at helping me with the measurements of a second belt that fitted ace but have phoned twice and messaged once trying to return the first belt !? Still stuck with it otherwise I would have been absolutely over the moon”

Helpful Report

Posted 3 years ago

Hi John, I can see we logged your return request on 01/04/22 but we are still waiting to receive this from you. Please feel free to post this to us and we will be more than happy to issue you with a refund.

Posted 3 years ago

“Hi the bearings seem to be working 👍”

Helpful Report

Posted 3 years ago

“Great price and products but 2 orders with gaurenteed delivery both a day late”

Helpful Report

Posted 3 years ago

Hi Fergus, thanks for taking the time to speak with me this morning. As discussed, black Friday does impact the postal system this time of year. Moving forward if you do not receive your product next day please give me a call on 01942 269837. I have arranged for a goodwill gesture refund to be transferred to you today. Kindest Regards Danny

Posted 3 years ago

“Could do faster service! Had to wait for a while, To get item. I came to your shop and ordered Waited 20/30 minutes”

Helpful Report

Posted 4 years ago

Hi Yaqub. Thanks for the review and I hope your items are fitted and working well. I can see your order took 24 minutes to be picked, Quality controlled and dispatched. Once your goods are ready to collect you will receive a text notification. We do advise customers not to arrive until receiving this notification.

Posted 4 years ago

“hi did you find the package i sent you back because they were the wrong ones,many thanks,Alan”

Helpful Report

Posted 4 years ago

Hello Sir. Thank you for your review. Yes, we did thank you. A refund was processed on 1st April so you should see it any day back in your account. Regards, Kelly

Posted 4 years ago

“I bought 2 O rings, they were fine”

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Posted 4 years ago

“Bearings are going rusty.”

Helpful Report

Posted 4 years ago

Thank you for bringing this issue to my attention and apologies your bearing has gone rusty. I cannot see any correspondence from you regarding this issue. I have just called you and left a voicemail. Please call me on 01942 269837 and we can address this for you. Regards Danny

Posted 4 years ago

“The bearing arrived promptly and was good value. I found that the actual steel bearing part became loosened from the cast iron piece surrounding the bearing, making the whole thing a bit wobbly when attached to a revolving wooden plate. This wasn't vital in the use I wanted but it would have been no good in many circumstances.”

Helpful Report

Posted 5 years ago

Hi Phil Thanks for taking the time to review your recent purchase. Please can you send images of your issue to support@simplybearings.co.uk, we would be more than happy to help if you are not 100% happy with your bearing.

Posted 5 years ago

Simply Bearings Group Ltd is rated 5.0 based on 29,711 reviews